Verizon SMTP

  • Resolved scyfla80

    (@scyfla80)


    5 years, 1 month ago

    Hi I’m trying to setup a Verizon SMTP and I’ve followed the steps. In the settings I select Other Mailer, enter the host smtp.verizon.net use ssl port 465 enter the full email for user id and the password. I’ve logged into the account to verify this is correct. However, whenever I do an email test it comes back as cannot authenticate. Not sure what else I could be missing as this is pretty straightforward. Can anyone assist or come across this before?

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @scyfla80,

    When you get a chance, could you please try sending a test email (under WPMailSMTP > Email Test) and share the details from that here? Here’s a screenshot for the option to get error details: https://cloud.supportally.com/62654c4f3042

    This will help us to get a better idea of what might be going on.

    Thanks!

    Hi @scyfla80 – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

    Thread Starter scyfla80

    (@scyfla80)

    Apologies, email notification was in spam. Below is the detailed output from the email test.

    Versions:
    WordPress: 5.3.2
    WordPress MS: No
    PHP: 7.2.26
    WP Mail SMTP: 1.8.1

    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP Error: Could not authenticate.
    Host: smtp.verizon.net
    Port: 465
    SMTPSecure: ssl
    SMTPAutoTLS: bool(false)
    SMTPAuth: bool(true)

    Server:
    OpenSSL: OpenSSL 1.0.2t 10 Sep 2019
    SMTP Debug:
    2020-02-12 18:25:00 Connection: opening to ssl://smtp.verizon.net:465, timeout=300, options=array ()

    2020-02-12 18:25:00 Connection: opened

    2020-02-12 18:25:00 SERVER -> CLIENT: 220 smtp.mail.yahoo.com ESMTP ready

    2020-02-12 18:25:00 CLIENT -> SERVER: EHLO cafelargorestaurant.com

    2020-02-12 18:25:00 SERVER -> CLIENT: 250-smtp414.mail.ne1.yahoo.com Hello cafelargorestaurant.com [162.241.253.120])250-PIPELINING250-ENHANCEDSTATUSCODES250-8BITMIME250-SIZE 41697280250 AUTH PLAIN LOGIN XOAUTH2 OAUTHBEARER

    2020-02-12 18:25:00 CLIENT -> SERVER: AUTH LOGIN

    2020-02-12 18:25:00 SERVER -> CLIENT: 334 VXNlcm5hbWU6

    2020-02-12 18:25:00 CLIENT -> SERVER: Y2FmZS5sYXJnb0B2ZXJpem9uLm5ldA==

    2020-02-12 18:25:00 SERVER -> CLIENT: 334 UGFzc3dvcmQ6

    2020-02-12 18:25:00 CLIENT -> SERVER: RG91bWU5NTQ=

    2020-02-12 18:25:00 SERVER -> CLIENT: 535 5.7.0 (#AUTH005) Too many bad auth attempts.

    2020-02-12 18:25:00 SMTP ERROR: Password command failed: 535 5.7.0 (#AUTH005) Too many bad auth attempts.

    SMTP Error: Could not authenticate.

    2020-02-12 18:25:00 CLIENT -> SERVER: QUIT

    2020-02-12 18:25:00 SERVER -> CLIENT:

    2020-02-12 18:25:00 SMTP ERROR: QUIT command failed:

    2020-02-12 18:25:00 Connection: closed

    SMTP Error: Could not authenticate.

    Thread Starter scyfla80

    (@scyfla80)

    From the message I’m receiving it seems like the username and/or password is incorrect but I’m able to login to the email site without issues so don’t think it’s that. I’m not understanding where the yahoo mail server is coming into play since I’m selecting other smtp on the setup and using my gmail as the recipient.

    Hi @scyfla80,

    It looks like some kind of firewall is redirecting you transparently to Yahoo mail server and you’re seeing Authentication error because you’re logging into the wrong server and Yahoo by default, does not let 3rd party products access the email servers. You can try using 587 with tls encryption or contact your server support to disable bypassing the mail server.

    I hope this helps!

Viewing 5 replies - 1 through 5 (of 5 total)
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