• Resolved zak87

    (@zak87)


    Hi,

    There is a trouble with version 0.7 and Elementor. When I import the demo content, all Elementor widgets move in the single “Text widget” – in other words, the WordPress importer “does not recognize” the widgets and sections. All is in the one/same text widget.

    This is not case with WordPress Importer version 0.6.4 – there all works fine.

    Thank you.

    • This topic was modified 5 years ago by zak87.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Dominik Schilling

    (@ocean90)

    WordPress Core Developer

    Hello @zak87, can you please provide a link to the XML file with the demo content?

    Thread Starter zak87

    (@zak87)

    Hi,

    Thank you for fast replay.

    Yes, I can, here it is – https://www.dropbox.com/s/696n92k5pes4tb3/ukko.WordPress.2020-01-03.xml?dl=0

    I have sold around 4000 copies of my themes (there was no problem with Importer), but last 2-3 customer has report me this problem and I found it has to do with WordPress Importer. They have reported me for 2 different themes.

    I am sending you also 2 print-screens (the same theme, same installation) once I have used ver 0.7 to import and on second screen is ver 0.6.4. Of course, I have there some custom Elementor Widgets + some default Elementor widgets and the problem has start from the ver 0.7

    ver 0.7 – https://imgur.com/SLdhmKi
    ver 0.6.4 – https://imgur.com/zz7VMc6

    Thank you.

    Thread Starter zak87

    (@zak87)

    Me again.

    I have create one video for my customers (sorry for my English) – https://www.youtube.com/watch?v=93RSoqXvdvw

    If you are interested, I can give you admin access to test yourself.

    On that video I am importing the demo content from my server -> to my server and on server is php 7.3.15 (if that has anything to do), but the situation is the same when I import to my localhost (my server > to localhost) and on localhost is php 7.3.1

    The same problem has reported 5-6 of my customers.

    Thank you for your time.

    Plugin Author Dominik Schilling

    (@ocean90)

    WordPress Core Developer

    Thanks for the details. This needs to be fixed in Elementor, I have created a bug report here: https://github.com/elementor/elementor/issues/10774

Viewing 4 replies - 1 through 4 (of 4 total)
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