• Resolved colinhrt

    (@colinhrt)


    IAs the title says I am running wordpress 6.4.1 running under PHP 8.1 on Apache 2.4.56 on Debian 11.8. I installed Burst and when I tried to see statistics I got an error message which I tracked down to collations in database tables. I sorted that out and then got a php error: [26-Nov-2023 14:48:47 UTC] PHP Fatal error: Uncaught TypeError: Cannot access offset of type string on string in /var/www/website.tld/www/wp-content/plugins/burst-statistics/statistics/class-statistics.php:1298 this seems to be a issue that people started to see when running code for php 7 on php 8.1 to do with the treatment or arrays and strings. It is also compaining it cannot do tracking, I put in place the /burst-statistics-endpoint.php file but that still does not work. Time for me to move on I think.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter colinhrt

    (@colinhrt)

    Just a small update, when I deleted the plugin through WordPress it left the burst_goal_statistics table behind in the database.

    Plugin Author Hessel de Jong

    (@hesseldejong)

    Hi @colinhrt,

    I’m sorry you are experiencing multiple issues. The problem, with on line 1298 will be fixed in the upcoming release.

    The tracking issue occurs when we are unable to use wp_remote_get to access the endpoint. This may be due to restrictions on your server. Does the REST API fallback work?

    When deactivating Burst, a pop-up appears giving you the option to delete all data. However, when deleting the plugin, data is not deleted as some people may need to reinstall and we don’t want them to lose their data.

    Kind regards,
    Hessel

    Thread Starter colinhrt

    (@colinhrt)

    Thank you. It sounds like the tracking error is something in the setup of my site, which I could get to the bottom of. The data retention is by design and I should have read the popup properly. But until the the upcoming release comes out there will be the php error, So I have decided to go with something else for the time being, but I liked the look of the goals feature in Burst so I will probably be back later.

    Plugin Author Hessel de Jong

    (@hesseldejong)

    Thank you for trying Burst and possibly giving it a chance again in the future! We strive to improve Burst day by day, so we hope you’ll return.

Viewing 4 replies - 1 through 4 (of 4 total)
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