• Resolved rsmithgs

    (@rsmithgs)


    After updating the plugin to 1.7.30 all of my popups which have been using the Lightbox theme, now have no background. The text is just floating on top of the page in which the popup is triggered.
    Rolling back to 1.7.29 resolved this issue, but I’d like to have the most up to date version of this plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    @rsmithgs – Only 2 possibilities, you have caching on your site or a cdn that needs purging, or you need to regenerate your sites PM assets by simply editing any popup or theme and hitting save.

    Otherwise v1.7.30 has been out for nearly 6 months with no similar reports, and didn’t really change anything that v1.7.29 didn’t already have, mostly bug fixes: https://www.ads-software.com/plugins/popup-maker/#developers

    So that limits it to an asset issue, generally due to 1 of the issues above.

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin or support.

    If you still need help please message us directly at https://wppopupmaker.com/support/.

    Thread Starter rsmithgs

    (@rsmithgs)

    Thank you @danieliser I was concerned because I didn’t know what was going on. I use Sucuri, but have caching disabled.

    I updated the plugin again and it seems like everything is working well now. Thanks for replying so fast!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Version 1.7.30 Popups show transparent background’ is closed to new replies.