Version 2.1.1 broke site

Hello @outofnowhere,

Sorry to hear about the issues you were experiencing, but there were absolutely no changes that would cause a site to break.

Are you using a child theme perhaps? Do you have any errors in the debug log stored? If yes, what are the errors? Can you share the system info? If you’re using Elementor, navigate to Elementor > System Info and copy/paste the report here so that we can take a look.

Thank you

Thank you SO MUCH for responding!

The child theme we are using is: oceanwp ChildVersion: 1.0.25.

I don’t have debugging turned on. My client has a critical fundraiser coming up, so I can’t update the theme to reproduce the error while preparing and having this event. I guess I could do it in the middle of the night, but I like to sleep. ??

Here is the System Information from Elementor:

Server Environment		
Operating System:	Linux	
Software:	Apache	
MySQL version:	MariaDB Server v10.3.30	
PHP Version:	7.3.28	
PHP Max Input Vars:	8000	
PHP Max Post Size:	20M	
GD Installed:	Yes	
ZIP Installed:	Yes	
Write Permissions:	All right	
Elementor Library:	Connected	
WordPress Environment		
Version:	5.7.2	
Site URL:	https://dontforgettofeedme.org	
Home URL:	https://dontforgettofeedme.org	
WP Multisite:	No	
Max Upload Size:	256 MB	
Memory limit:	1024M	
Permalink Structure:	/blog/%postname%/	
Language:	en-US	
Timezone:	5.5	
Debug Mode:	Inactive	
Theme		
Name:	oceanwp Child	
Version:	1.0.25	
Author:	Travel Insights Writer	
Child Theme:	Yes	
Parent Theme Name:	OceanWP	
Parent Theme Version:	2.1.0	
Parent Theme Author:	Nick	
User		
Role:	administrator	
WP Profile lang:	en_US	
User Agent:	Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.114 Safari/537.36	
Active Plugins		
Contact Form 7 - 5.4.1	By Takayuki Miyoshi	
Duplicate Page - 4.4	By mndpsingh287	
Elementor - 3.2.5	By Elementor.com	
Elementor Addon Elements - 1.11.6	By WPVibes	
Gallery Custom Links - 2.0.3	By Jordy Meow	
Increase Maximum Upload File Size - 2.0.4	By Imagify	
Insert Headers and Footers - 1.6.0	By WPBeginner	
Invisible reCaptcha - 1.2.3	By Mihai Chelaru	
ManageWP - Worker - 4.9.8	By GoDaddy	
Ocean Extra - 1.7.7	By OceanWP	
Pods - Custom Content Types and Fields - 2.7.28	By Pods Framework Team	
Really Simple SSL - 4.0.15	By Really Simple Plugins	
Really Simple SSL pro - 4.1.11	By Really Simple Plugins	
Search Regex - 2.4.1	By John Godley	
UpdraftPlus - Backup/Restore - 2.16.58.25	By UpdraftPlus.Com, DavidAnderson	
Wordfence Security - 7.5.4	By Wordfence	
wpDiscuz - 7.2.2	By gVectors Team	
Must-Use Plugins		
ManageWP - Worker Loader	By GoDaddy	
Elementor - Compatibility Tag		
 Elementor Addon Elements 	 Compatibility not specified

Hello,

Kindly create a staging site and replicate the issue there.
In this way, your actual site will be safe.

Are you using the official child theme or created using any plugin?

Please enable the debug log also on the staging site, that will help us to identify the issue.

Hi,
Sorry for my delayed response. I finally got the time to set up a staging site.

I checked the files in the child theme. There were quite a few. I didn’t build the site, so I don’t have the history.

I did narrow the issue down to a page.php file. It doesn’t look like your page.php changed with the last release, according to a cursory look.

They had added code to the top of the file and when I commented it out, the site was fixed. Unfortunately, the code I commented out also brings up a banner image with the page title on it. The code they add is the two <div>s.

<?php
/**
 * The template for displaying all pages.
 *
 * This is the template that displays all pages by default.
 * Please note that this is the WordPress construct of pages and that other
 * 'pages' on your WordPress site will use a different template.
 *
 * @package OceanWP WordPress theme
 */

get_header(); ?>

<div id="inner-banner">
<div class="container">
<h1><?php echo oceanwp_title(); ?></h1>
</div>
</div>

	<?php do_action( 'ocean_before_content_wrap' ); ?>

I do realize this really isn’t your problem to fix because it appears the error is in the child theme. I’m not sure what would have changed with the most recent update of the theme that would make this not work. I can also send you what is in the child’s functions.php if you think it might help. Again, if this is outside of what you can support, I completely understand.

Thanks!

Hi, I just wanted to follow up to let you know I figured it out.

In the Child Theme page.php, we had code that needed to be updated. It originally was:

<div id=”inner-banner”>
<div class=”container”>
<h1><?php echo oceanwp_title() ?></h1>
</div>
</div>

I changed:
<?php echo oceanwp_title() ?>
to
<?php echo oceanwp_has_page_title() ?>

It took a lot of searching but I eventually was able to find “known issues” on your site which helped me identify what to change.

Thanks, Mary Beth

Glad to hear that issue has been fixed and thank you for sharing the solution.