Version 2.3 no working

hello @jancas

can you share screenshot of your settings in

Instagram Gallery / Acount

Instagram Gallery / Gallery

Hi @quadlayers,

Sorry I have downgraded to the previous version.

@jancas mate can you please test update 2.3.1?

I’m on 2.3.1 and it’s not working.

I don’t see any option to add screenshots here but the account screen shows the Add New account button but no account details of any existing account below that.

The Gallery screen shows

# Gallery Type Shortcode Action
1 Tag / #adventureridingnz Gallery

and my page is using the shortcode [insta-gallery id=”1″]

If I go into Edit mode for that entry it shows my tag as ‘adventureridingnz’, however I have tried with an # in front and with the full https://www.instagram.com/explore/tags/adventureridingnz url but no change in behavior.

The page my gallery should display on is https://www.adventureridingnz.co.nz/forums/adventureridingnz-on-instagram/

Also, the Instagram Gallery menu should appear under settings, not in the admin root menu.

tags must be included without hash #

you can use this to share imagens https://snag.gy/

I am having the same problem what it do is it show the like and comment icons really big and make a mess of whole layout here is the web address:

[redacted]

and here you can find the screenshots:

[redacted]

thank you

• This reply was modified 4 years, 8 months ago by Ipstenu (Mika Epstein).

Hello @quadlayers,

I tried to upgrade again this time to the latest version, however when I do this I loose gallery settings and when I try do edit the gallery and save it it creates another shortcode instead of saving the existing shortcode.

When I say it looses gallery settings I mean on front end instead of the thumbnails I see really large rectangles.

@jancas you have to click on the edit button to edit the gallery settings \

can you share a screenshot of your Account and Gallery tabs?

I have the same problem, not workint with the last update

Thanks a lot,

hello @hipoglucido

have you updated to 2.3.1?

Hello!

I have two sites with WP and in both installed the plugin. It works correctly until it has been updated to 2.3.1 and has stopped working.

Where is he thinking and spinning in a white spiral? Without showing any Instagram feed where before it showed …

I hope you can help me,

A hug
Thank you,

Borja

can you share screenshot of your settings in

Instagram Gallery / Acount

Instagram Gallery / Gallery

Hello!

I attach the captures. The problem is strange because I have two different sites with two different IG accounts. And I have the same problem in both.

In PC version works perfectly but in mobile version is loading the feed eternally and shows nothing …

Now, if I enter the incognito version in PC and Mobile everything works correctly.

https://ibb.co/yp4T8fS
https://ibb.co/b2yqXMd

The site is: https://capotinas.com/contacto/

Thank you,

hello

im unable to reproduce your issue

[redacted]

have you cleared your browser caches?

Hello,

You’re right it must be a browser cache problem and not the plugin.

Thank you very much for your support!