Version 4.1.14 doesn’t work with WP 5.0.3

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    I’m using Stripe 4.1.14 with WordPress 5.0.3 on my test site without any problems on Storefront theme.

    I see you’ve already tried switching to a different theme. Do you see the same behavior with Storefront set up as the theme as well?

    You might want to set up a staging site for testing if this cannot be done on the live site. This plugin lets you set up Staging sites (ensuring the live site stays intact during the testing process): https://www.ads-software.com/plugins/wp-staging/

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.

    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter wxia0822

    (@wxia0822hotmailcom)

    Thanks for your prompt reply.

    This is my staging site which is on default 2019 theme (my live site is using Divi):

    https://test.xiapeter.com/en/shop/

    [login info redacted]

    Here is the system report:

    ====================================================

    
### WordPress Environment ###

Home URL: https://test.xiapeter.com
Site URL: https://test.xiapeter.com
WC Version: 3.5.4
Log Directory Writable: ?
WP Version: 5.0.3
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: zh_CN
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.15
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
cURL Version: 7.59.0
OpenSSL/1.0.2q

SUHOSIN Installed: –
MySQL Version: 5.6.40-84.0-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.5.4
WC Database Prefix: wpfz_
MaxMind GeoIP Database: ?
Total Database Size: 22.50MB
Database Data Size: 18.64MB
Database Index Size: 3.86MB
wpfz_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB
wpfz_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
wpfz_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB
wpfz_woocommerce_downloadable_product_permissions: Data: 0.01MB + Index: 0.03MB
wpfz_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB
wpfz_woocommerce_order_itemmeta: Data: 0.13MB + Index: 0.07MB
wpfz_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB
wpfz_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
wpfz_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
wpfz_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
wpfz_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
wpfz_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
wpfz_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.01MB
wpfz_woocommerce_log: Data: 0.00MB + Index: 0.00MB
wpfz_ab_appointments: Data: 0.02MB + Index: 0.05MB
wpfz_ab_categories: Data: 0.02MB + Index: 0.00MB
wpfz_ab_coupons: Data: 0.02MB + Index: 0.00MB
wpfz_ab_coupon_services: Data: 0.02MB + Index: 0.03MB
wpfz_ab_customers: Data: 0.02MB + Index: 0.00MB
wpfz_ab_customer_appointments: Data: 0.02MB + Index: 0.05MB
wpfz_ab_holidays: Data: 0.02MB + Index: 0.02MB
wpfz_ab_messages: Data: 0.02MB + Index: 0.00MB
wpfz_ab_notifications: Data: 0.02MB + Index: 0.00MB
wpfz_ab_payments: Data: 0.02MB + Index: 0.00MB
wpfz_ab_schedule_item_breaks: Data: 0.02MB + Index: 0.02MB
wpfz_ab_sent_notifications: Data: 0.02MB + Index: 0.02MB
wpfz_ab_series: Data: 0.02MB + Index: 0.00MB
wpfz_ab_services: Data: 0.02MB + Index: 0.02MB
wpfz_ab_staff: Data: 0.02MB + Index: 0.00MB
wpfz_ab_staff_preference_orders: Data: 0.02MB + Index: 0.03MB
wpfz_ab_staff_schedule_items: Data: 0.02MB + Index: 0.02MB
wpfz_ab_staff_services: Data: 0.02MB + Index: 0.03MB
wpfz_ab_stats: Data: 0.02MB + Index: 0.00MB
wpfz_ab_sub_services: Data: 0.02MB + Index: 0.03MB
wpfz_ac_abandoned_cart_history_lite: Data: 0.04MB + Index: 0.00MB
wpfz_ac_email_templates_lite: Data: 0.01MB + Index: 0.00MB
wpfz_ac_guest_abandoned_cart_history_lite: Data: 0.00MB + Index: 0.00MB
wpfz_ac_sent_history_lite: Data: 0.00MB + Index: 0.00MB
wpfz_alm: Data: 0.00MB + Index: 0.00MB
wpfz_atum_order_itemmeta: Data: 0.00MB + Index: 0.00MB
wpfz_atum_order_items: Data: 0.00MB + Index: 0.00MB
wpfz_atum_product_data: Data: 0.02MB + Index: 0.03MB
wpfz_bbpas: Data: 0.02MB + Index: 0.06MB
wpfz_blc_filters: Data: 0.00MB + Index: 0.00MB
wpfz_blc_instances: Data: 0.11MB + Index: 0.03MB
wpfz_blc_links: Data: 0.43MB + Index: 0.07MB
wpfz_blc_synch: Data: 0.01MB + Index: 0.01MB
wpfz_booking: Data: 0.00MB + Index: 0.00MB
wpfz_bookingdates: Data: 0.00MB + Index: 0.00MB
wpfz_bp_activity: Data: 0.02MB + Index: 0.01MB
wpfz_bp_activity_meta: Data: 0.01MB + Index: 0.01MB
wpfz_bp_follow: Data: 0.02MB + Index: 0.02MB
wpfz_bp_friends: Data: 0.00MB + Index: 0.00MB
wpfz_bp_groups: Data: 0.00MB + Index: 0.00MB
wpfz_bp_groups_groupmeta: Data: 0.00MB + Index: 0.01MB
wpfz_bp_groups_members: Data: 0.00MB + Index: 0.01MB
wpfz_bp_messages_messages: Data: 0.00MB + Index: 0.00MB
wpfz_bp_messages_meta: Data: 0.00MB + Index: 0.00MB
wpfz_bp_messages_notices: Data: 0.00MB + Index: 0.00MB
wpfz_bp_messages_recipients: Data: 0.00MB + Index: 0.00MB
wpfz_bp_notifications: Data: 0.00MB + Index: 0.01MB
wpfz_bp_notifications_meta: Data: 0.00MB + Index: 0.00MB
wpfz_bp_user_blogs: Data: 0.02MB + Index: 0.03MB
wpfz_bp_user_blogs_blogmeta: Data: 0.02MB + Index: 0.03MB
wpfz_bp_xprofile_data: Data: 0.00MB + Index: 0.00MB
wpfz_bp_xprofile_fields: Data: 0.00MB + Index: 0.01MB
wpfz_bp_xprofile_groups: Data: 0.00MB + Index: 0.00MB
wpfz_bp_xprofile_meta: Data: 0.00MB + Index: 0.01MB
wpfz_bwg_album: Data: 0.00MB + Index: 0.00MB
wpfz_bwg_album_gallery: Data: 0.00MB + Index: 0.00MB
wpfz_bwg_file_paths: Data: 0.02MB + Index: 0.00MB
wpfz_bwg_gallery: Data: 0.00MB + Index: 0.00MB
wpfz_bwg_image: Data: 0.00MB + Index: 0.00MB
wpfz_bwg_image_comment: Data: 0.00MB + Index: 0.00MB
wpfz_bwg_image_rate: Data: 0.00MB + Index: 0.00MB
wpfz_bwg_image_tag: Data: 0.00MB + Index: 0.00MB
wpfz_bwg_shortcode: Data: 0.00MB + Index: 0.00MB
wpfz_bwg_theme: Data: 0.04MB + Index: 0.00MB
wpfz_cimy_uef_data: Data: 0.00MB + Index: 0.00MB
wpfz_cimy_uef_fields: Data: 0.00MB + Index: 0.00MB
wpfz_cimy_uef_wp_fields: Data: 0.00MB + Index: 0.00MB
wpfz_commentmeta: Data: 0.00MB + Index: 0.00MB
wpfz_comments: Data: 0.07MB + Index: 0.05MB
wpfz_connect_log: Data: 0.00MB + Index: 0.00MB
wpfz_connect_user: Data: 0.00MB + Index: 0.00MB
wpfz_cptch_images: Data: 0.02MB + Index: 0.00MB
wpfz_cptch_packages: Data: 0.02MB + Index: 0.00MB
wpfz_cptch_whitelist: Data: 0.02MB + Index: 0.02MB
wpfz_dokan_announcement: Data: 0.02MB + Index: 0.00MB
wpfz_dokan_orders: Data: 0.02MB + Index: 0.03MB
wpfz_dokan_refund: Data: 0.02MB + Index: 0.00MB
wpfz_dokan_withdraw: Data: 0.02MB + Index: 0.00MB
wpfz_dynamic_widgets: Data: 0.01MB + Index: 0.01MB
wpfz_et_bloom_stats: Data: 0.96MB + Index: 0.14MB
wpfz_ewwwio_images: Data: 0.36MB + Index: 0.24MB
wpfz_ewwwio_queue: Data: 0.02MB + Index: 0.02MB
wpfz_groups_capability: Data: 0.01MB + Index: 0.02MB
wpfz_groups_group: Data: 0.00MB + Index: 0.00MB
wpfz_groups_group_capability: Data: 0.00MB + Index: 0.00MB
wpfz_groups_user_capability: Data: 0.00MB + Index: 0.00MB
wpfz_groups_user_group: Data: 0.00MB + Index: 0.00MB
wpfz_ign_pdf_files: Data: 0.00MB + Index: 0.00MB
wpfz_links: Data: 0.00MB + Index: 0.00MB
wpfz_namaste_certificates: Data: 0.00MB + Index: 0.00MB
wpfz_namaste_history: Data: 0.00MB + Index: 0.00MB
wpfz_namaste_homeworks: Data: 0.00MB + Index: 0.00MB
wpfz_namaste_homework_notes: Data: 0.00MB + Index: 0.00MB
wpfz_namaste_payments: Data: 0.00MB + Index: 0.00MB
wpfz_namaste_solution_files: Data: 0.00MB + Index: 0.00MB
wpfz_namaste_student_certificates: Data: 0.00MB + Index: 0.00MB
wpfz_namaste_student_courses: Data: 0.00MB + Index: 0.00MB
wpfz_namaste_student_homeworks: Data: 0.00MB + Index: 0.00MB
wpfz_namaste_student_lessons: Data: 0.00MB + Index: 0.00MB
wpfz_namaste_student_modules: Data: 0.00MB + Index: 0.00MB
wpfz_namaste_visits: Data: 0.00MB + Index: 0.00MB
wpfz_nf_objectmeta: Data: 0.00MB + Index: 0.00MB
wpfz_nf_objects: Data: 0.00MB + Index: 0.00MB
wpfz_nf_relationships: Data: 0.00MB + Index: 0.00MB
wpfz_ninja_forms_fav_fields: Data: 0.02MB + Index: 0.00MB
wpfz_ninja_forms_fields: Data: 0.01MB + Index: 0.00MB
wpfz_nxs_log: Data: 0.00MB + Index: 0.00MB
wpfz_obr_humancaptcha_admin: Data: 0.00MB + Index: 0.00MB
wpfz_obr_humancaptcha_qanda: Data: 0.00MB + Index: 0.00MB
wpfz_options: Data: 1.84MB + Index: 0.14MB
wpfz_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB
wpfz_pimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB
wpfz_pmpro_membership_levelmeta: Data: 0.00MB + Index: 0.00MB
wpfz_postmeta: Data: 1.80MB + Index: 0.54MB
wpfz_posts: Data: 4.02MB + Index: 0.15MB
wpfz_post_right_content: Data: 0.00MB + Index: 0.00MB
wpfz_pv_commission: Data: 0.02MB + Index: 0.00MB
wpfz_signups: Data: 0.00MB + Index: 0.02MB
wpfz_simple_history: Data: 0.08MB + Index: 0.03MB
wpfz_simple_history_contexts: Data: 1.51MB + Index: 0.28MB
wpfz_social_users: Data: 0.00MB + Index: 0.00MB
wpfz_spider_faq_category: Data: 0.00MB + Index: 0.00MB
wpfz_spider_faq_faq: Data: 0.00MB + Index: 0.00MB
wpfz_spider_faq_question: Data: 0.00MB + Index: 0.00MB
wpfz_spider_faq_theme: Data: 0.01MB + Index: 0.00MB
wpfz_termmeta: Data: 0.02MB + Index: 0.03MB
wpfz_terms: Data: 0.01MB + Index: 0.02MB
wpfz_term_relationships: Data: 0.02MB + Index: 0.04MB
wpfz_term_taxonomy: Data: 0.01MB + Index: 0.01MB
wpfz_translations: Data: 0.02MB + Index: 0.01MB
wpfz_translations_log: Data: 0.02MB + Index: 0.01MB
wpfz_ulike: Data: 0.00MB + Index: 0.00MB
wpfz_ulike_activities: Data: 0.00MB + Index: 0.00MB
wpfz_ulike_comments: Data: 0.00MB + Index: 0.00MB
wpfz_ulike_forums: Data: 0.00MB + Index: 0.00MB
wpfz_upicrm_fields: Data: 0.00MB + Index: 0.00MB
wpfz_upicrm_fields_mapping: Data: 0.00MB + Index: 0.00MB
wpfz_upicrm_integrations: Data: 0.00MB + Index: 0.00MB
wpfz_upicrm_leads: Data: 0.00MB + Index: 0.00MB
wpfz_upicrm_leads_campaign: Data: 0.00MB + Index: 0.00MB
wpfz_upicrm_leads_integration: Data: 0.00MB + Index: 0.00MB
wpfz_upicrm_leads_route: Data: 0.00MB + Index: 0.00MB
wpfz_upicrm_leads_status: Data: 0.00MB + Index: 0.01MB
wpfz_upicrm_mails: Data: 0.00MB + Index: 0.00MB
wpfz_upicrm_options: Data: 0.00MB + Index: 0.00MB
wpfz_upicrm_users: Data: 0.00MB + Index: 0.00MB
wpfz_upicrm_webservice: Data: 0.00MB + Index: 0.00MB
wpfz_upicrm_webservice_parameters: Data: 0.00MB + Index: 0.00MB
wpfz_usermeta: Data: 0.05MB + Index: 0.03MB
wpfz_users: Data: 0.00MB + Index: 0.01MB
wpfz_vtprd_purchase_log: Data: 0.00MB + Index: 0.00MB
wpfz_vtprd_purchase_log_product: Data: 0.00MB + Index: 0.00MB
wpfz_vtprd_purchase_log_product_rule: Data: 0.00MB + Index: 0.00MB
wpfz_wcmp_products_map: Data: 0.00MB + Index: 0.00MB
wpfz_wcmp_vendor_orders: Data: 0.00MB + Index: 0.00MB
wpfz_wcpdf_invoice_number: Data: 0.00MB + Index: 0.00MB
wpfz_wcv_feedback: Data: 0.02MB + Index: 0.00MB
wpfz_wc_download_log: Data: 0.02MB + Index: 0.02MB
wpfz_wc_webhooks: Data: 0.00MB + Index: 0.00MB
wpfz_wfBadLeechers: Data: 0.00MB + Index: 0.00MB
wpfz_wfBlockedCommentLog: Data: 0.00MB + Index: 0.00MB
wpfz_wfBlockedIPLog: Data: 0.00MB + Index: 0.00MB
wpfz_wfBlocks: Data: 0.00MB + Index: 0.00MB
wpfz_wfBlocks7: Data: 0.00MB + Index: 0.00MB
wpfz_wfBlocksAdv: Data: 0.00MB + Index: 0.00MB
wpfz_wfConfig: Data: 0.49MB + Index: 0.02MB
wpfz_wfCrawlers: Data: 0.00MB + Index: 0.00MB
wpfz_wfFileChanges: Data: 0.00MB + Index: 0.00MB
wpfz_wfFileMods: Data: 3.09MB + Index: 0.64MB
wpfz_wfHits: Data: 0.48MB + Index: 0.11MB
wpfz_wfHoover: Data: 0.00MB + Index: 0.00MB
wpfz_wfIssues: Data: 0.06MB + Index: 0.01MB
wpfz_wfKnownFileList: Data: 1.60MB + Index: 0.20MB
wpfz_wfLeechers: Data: 0.00MB + Index: 0.01MB
wpfz_wfLiveTrafficHuman: Data: 0.00MB + Index: 0.00MB
wpfz_wfLockedOut: Data: 0.00MB + Index: 0.00MB
wpfz_wfLocs: Data: 0.00MB + Index: 0.00MB
wpfz_wfLogins: Data: 0.11MB + Index: 0.03MB
wpfz_wfNet404s: Data: 0.00MB + Index: 0.00MB
wpfz_wfNotifications: Data: 0.01MB + Index: 0.00MB
wpfz_wfPendingIssues: Data: 0.00MB + Index: 0.00MB
wpfz_wfReverseCache: Data: 0.00MB + Index: 0.00MB
wpfz_wfScanners: Data: 0.00MB + Index: 0.00MB
wpfz_wfSNIPCache: Data: 0.00MB + Index: 0.00MB
wpfz_wfStatus: Data: 0.12MB + Index: 0.06MB
wpfz_wfThrottleLog: Data: 0.00MB + Index: 0.00MB
wpfz_wfTrafficRates: Data: 0.00MB + Index: 0.00MB
wpfz_wfVulnScanners: Data: 0.00MB + Index: 0.00MB
wpfz_woocommerce_shipping_table_rates: Data: 0.00MB + Index: 0.00MB
wpfz_woocommerce_shipping_zone_shipping_methods: Data: 0.00MB + Index: 0.00MB
wpfz_wpgmza: Data: 0.00MB + Index: 0.00MB
wpfz_wpgmza_categories: Data: 0.00MB + Index: 0.00MB
wpfz_wpgmza_category_maps: Data: 0.00MB + Index: 0.00MB
wpfz_wpgmza_circles: Data: 0.02MB + Index: 0.00MB
wpfz_wpgmza_maps: Data: 0.00MB + Index: 0.00MB
wpfz_wpgmza_nominatim_geocode_cache: Data: 0.02MB + Index: 0.00MB
wpfz_wpgmza_polygon: Data: 0.00MB + Index: 0.00MB
wpfz_wpgmza_polylines: Data: 0.00MB + Index: 0.00MB
wpfz_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB
wpfz_wplc_chat_msgs: Data: 0.00MB + Index: 0.00MB
wpfz_wplc_chat_sessions: Data: 0.00MB + Index: 0.00MB
wpfz_wplc_offline_messages: Data: 0.02MB + Index: 0.00MB
wpfz_wplc_webhooks: Data: 0.02MB + Index: 0.00MB
wpfz_wp_rp_tags: Data: 0.01MB + Index: 0.01MB
wpfz_yoast_seo_links: Data: 0.10MB + Index: 0.03MB
wpfz_yoast_seo_meta: Data: 0.01MB + Index: 0.01MB

### Post Type Counts ###

amn_smtp: 1
attachment: 206
birs_appointment: 22
birs_appointment1on1: 15
birs_client: 19
birs_location: 1
birs_payment: 6
birs_service: 3
birs_staff: 1
bp-email: 16
custom_css: 3
dc_commission: 4
ditty_news_ticker: 1
et_pb_layout: 8
forum: 14
hf_shop_subscription: 17
mc4wp-form: 1
nav_menu_item: 42
nf_sub: 1
oembed_cache: 2
page: 49
polylang_mo: 2
post: 90
product: 12
product_variation: 8
revision: 491
schema: 2
shop_coupon: 3
shop_order: 53
shop_subscription: 34
sub_transaction: 35
subscription: 15
topic: 2
tribe_organizer: 1
tribe_tpp_attendees: 1
tribe_tpp_orders: 1
tribe_tpp_tickets: 1
tribe_venue: 1
um_directory: 1
um_form: 3
um_role: 2
vendor_store: 2
wc_membership_plan: 2
wcmp_university: 4
woocustomemails: 2
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ?
					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ?

### Active Plugins (55) ###

Polylang: by Frédéric Demarle – 2.5.1
Advanced Custom Fields: by Elliot Condon – 5.7.10
amr shortcode any widget: by anmari – 3.7
Anti-spam: by webvitaly – 5.3
ATUM Inventory Management for WooCommerce: by Stock Management Labs? – 1.5.3.3
Advanced Automatic Updates: by pento – 1.0.2
bbPress - Private Replies: by Pippin Williamson and Remi Corson – 1.3.3
bbPress - Report Content: by Josh Eaton – 1.0.5
bbPress: by The bbPress Community – 2.5.14
Better Search Replace: by Delicious Brains – 1.3.2
Booking Calendar: by wpdevelop
oplugins – 8.4.3

Broken Link Checker: by Janis Elsts
Vladimir Prelovac – 1.11.5

BuddyPress: by The BuddyPress Community – 4.1.0
Classic Editor: by WordPress Contributors – 1.4
Contact Form 7: by Takayuki Miyoshi – 5.1.1
Duplicate Post: by Enrico Battocchi – 3.2.2
Elegant Themes Support: by Elegant Themes – 1.4
Email Address Encoder: by Till Krüss – 1.0.14
EWWW Image Optimizer: by Exactly WWW – 4.6.2
GD bbPress Attachments: by Milan Petrovic – 3.0.1
GTranslate: by Translate AI Multilingual Solutions – 2.8.43
jQuery Vertical Scroller: by Vamsi Pulavarthi – 2.9.1
Last Modified Timestamp: by Evan Mattson – 1.0.4
List category posts: by Fernando Briano – 0.79
Loco Translate: by Tim Whitlock – 2.2.0
MailChimp for WordPress: by ibericode – 4.3.3
Nav Menu Roles: by Kathy Darling – 1.9.3
Open external links in a new window: by Kristian Risager Larsen – 1.3.2
Open Social: by Afly – 1.6.9
Photo Gallery: by Photo Gallery Team – 1.5.15
Polylang for WooCommerce: by Frédéric Demarle – 1.0.4
PW WooCommerce Gift Cards: by Pimwick
LLC – 1.66

Schema: by Hesham – 1.7.4
Shortcode in Menus: by Gagan Deep Singh – 3.4
Simple Custom CSS: by John Regan
Danny Van Kooten – 4.0.1

Simple History: by P?r Thernstr?m – 2.29.1
The Events Calendar: by Modern Tribe
Inc. – 4.8.0.1

UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 2.16.5.24

WaterWoo PDF: by Little Package – 2.3
Woo Custom Emails Per Product: by Alex Mustin – 2.2.2
Abandoned Cart Lite for WooCommerce: by Tyche Softwares – 5.1.3
WooCommerce - Autocomplete Orders: by Serious Plugins – 1.1.4 – Not tested with the active version of WooCommerce
WooCommerce Stripe Gateway: by WooCommerce – 4.1.14
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.2.6
WooCommerce: by Automattic – 3.5.4
Wordfence Security: by Wordfence – 7.2.1
WordPress Related Posts: by Sovrn
zemanta – 3.6.4

Yoast SEO: by Team Yoast – 9.5
WP Fastest Cache: by Emre Vona – 0.8.9.0
WP Mail SMTP: by WPForms – 1.4.1
WP-Optimize: by David Anderson
Ruhani Rabin
Team Updraft – 2.2.12

WP reCaptcha Integration: by J?rn Lund – 1.2.1
WP SEO HTML Sitemap: by Magna Technology
LLC – 0.9.6

WPFront Scroll Top: by Syam Mohan – 2.0.1
WPS Hide Login: by WPServeur
NicolasKulka
tabrisrp – 1.5.2.1

### Settings ###

API Enabled: ?
Force SSL: –
Currency: CAD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #231 - /shop/
Cart: #232 - /cart/
Checkout: #233 - /checkout/
My account: #234 - /en/my-account-en/
Terms and conditions: #1428 - /%e6%9d%a1%e6%ac%be%e5%92%8c%e6%9d%a1%e4%bb%b6/

### Theme ###

Name: Twenty Nineteen
Version: 1.2
Author URL: https://www.ads-software.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### WC Pages Translations ###

Shop base: 
Cart: 
Checkout: 
My account:
    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    @wxia0822hotmailcom

    Please don’t offer to send or post logon credentials on these forums:

    https://www.ads-software.com/support/guidelines#the-bad-stuff

    You can contact the author on their own site and, once there, the discussion is between the two of you. However, it is not OK to enter or send site credentials on these forums. We don’t want to encourage others (who are less reputable) to do similar things. It’s a fine line, but one that we need to enforce. Thanks for your cooperation.

    Thread Starter wxia0822

    (@wxia0822hotmailcom)

    Thanks Steven. I will just remove the passwd protection for now.

    Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    Thank you for getting back to us with the System Status Report for the test site.

    The test site is using live credentials, but the credit card fields are still unavailable. From the first looks, it does seem to be due to the test site not using HTTPS: https://cld.wthms.co/q2YRr6

    That said, you’re experiencing the same on the live site that does use SSL. So this might not really be due to that.

    There are two ways to confirm this:
    1. Switch theme on the main site temporarily to confirm if theme is the culprit. This is the quickest method, but also involved temporarily making changes to live site. So I recommend taking a complete backup of your store before making this change.

    OR

    2. Enable SSL on the testing site, check if that resolves the behavior. If yes, its the theme. If not, we’ll need to disable all the plugins to see if that fixes this behavior. You can find more details on conflict testing at https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Please let us know if you’re having trouble following any of the steps above.

    Plugin Support Aashik P – a11n

    (@aashik)

    Howdy!

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 6 replies - 1 through 6 (of 6 total)
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