Version 4.1.8 and above break category pages

  • Resolved WPBot

    (@wpbot)


    2 years, 8 months ago

    Hello,
    After updating the plugin to version 4.1.9 I noticed that the category pages on my site stopped loading.
    Or to be more precise – after a few seconds of waiting I get a completely blank page (view source is empty too) when not logged in the site and a semi working page when logged in (the category page loads extremely slow and the hamburger icon is visible even for the desktop version (and clicking it opens a blank menu instead of the one I’ve chosen)).

    I’ve downgraded to version 4.1.7 and the category pages are loading but there’s no mobile menu on them (it works fine on single posts).

    I’m using the Leaf theme in case it matters.

    Unfortunately I can’t provide a test link or see any PHP errors related to this problem in the logs.
    The only thing I’m sure of is that when I disable the plugin everything works fine (except for the lack of menus)…

    Sorry for not being able to help out with more details, but I hope you can fix this because I can’t stay forever on the older version due to the security fixes applied in 4.1.8

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter WPBot

    (@wpbot)

    Just a small update – I’ve changed the active theme to Twenty Fifteen, Twenty Twenty and Twenty Twenty-Two and the problem persisted with all of them, so I’ll guess that the Leaf theme should not be at fault.

    I’ve also downgraded to version 4.1.4 – this is the last one that works as expected.
    Everything from 4.1.5 until 4.1.7 loads the category pages extremely slow and doesn’t show a mobile menu on them.
    4.1.8 and 4.1.9 just show a blank page when I open a category page.

    Also on versions above 4.1.4 there are no arrows for the submenus.

    We maintain a site with the Avada theme and are experiencing the same issue.

    Hi WPBot,

    Can you please share step-by-step instructions to generate the issue or a screenshot/ screencast if possible so we can check and help you to fix the issue.

    Regards,
    Sumit

    Thread Starter WPBot

    (@wpbot)

    Hello,

    I’ve managed to find the reason for the blank pages problem.
    A plugin, I’ve written some time ago uses the pre_get_posts filter to target tags and categories and ‘nav_menu_item’ was one of post types inside…
    That’s what makes your plugin to show blank pages on versions 4.1.8 and 4.1.9, and no menu on versions between 4.1.5 and 4.1.7
    Not sure what you’ve changed but this code had no problems with versions 4.1.4 and below of your plugin.
    I’ll disable the filter but you might still want to look into the problem as I’m pretty sure that other people might have similar problems with different plugins or themes that use pre_get_posts in combination with ‘nav_menu_item’

    As for the other problem I’ve prepared 2 screenshots.
    Sorry that they’re slightly edited but as I’ve already mentioned I can’t show the site.

    View post on imgur.com

    View post on imgur.com

    The steps to reproduce the problem are really simple – just upgrade the plugin from version 4.1.4 or below.

    I’ve played a bit with the browser’s web inspector and found out that the submenu arrows are located around 20px on the right of the menu and are invisible.

    It seems that the menu editing interface has been completely revamped from version 4.1.5 and probably some of the old options haven’t been added or maybe some new options have been added that clash with the old settings.

    Hi Wpbot,

    Thank you for your feedback. Our team is working on this issue; it will get resolved in the upcoming releases. Thanks for your patience on this.

    Regards,
    Sumit

    Hello,

    I have the same problem on my website : https://www.lestombeesdelanuit.com/

    Categories and tags pages goes blank :
    https://www.lestombeesdelanuit.com/category/2008/
    https://www.lestombeesdelanuit.com/tag/boi

    Did you find a solution ?

    Thanks

    Hi Benbelek,

    Our team is working on this issue; it will get resolved in the upcoming releases. Thanks for your patience on this.

    Regards,
    Sumit

Viewing 7 replies - 1 through 7 (of 7 total)
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