• Resolved gi4mpy

    (@gi4mpy)


    Good evening,

    I already investigated in the forum but I couldn’t find any helpful information. I got error 403 running the last free version. Already checked the htaccess inside the dlm_uploads folder.

    Any suggestions?:)

    Thanks,
    Davide

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Razvan Aldea

    (@raldea89)

    Hello,

    Are you by any chance on LiteSpeed web server?

    Warmly,
    Razvan

    Thread Starter gi4mpy

    (@gi4mpy)

    Morning Razvan,

    I’m running the website on a Hostinger Cloud Server, is it related?

    Thanks in advance

    Plugin Author Razvan Aldea

    (@raldea89)

    Hello,

    Sorry for the late reply. Could you add the following code snippet in your child theme’s functions.php file and let me know if it still gives you 403?

    add_filter( 'dlm_x_sendfile', '__return_false', 99 );

    Warmly,
    Razvan

    Plugin Support beatrice12

    (@beatrice12)

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

    Hi there,

    Sorry to piggyback on this thread but I’m on Hostinger (w/LiteSpeed cache) and seeing 403 errors for all my downloads. Here is an example: https://marvelmfg.com/product/33lf/ (click any of the Manuals links which are PDF downloads).

    I tried the filter above, checked/cleaned .htaccess, cleared permalinks, fixed file permissions, cleared caches, etc. and nothing is working.

    We’re running the latest version of WP and 4.9.14 of your plugin.

    Any ideas on what else to try? Thanks!

    Any update on this please?

    Plugin Author Razvan Aldea

    (@raldea89)

    Hello @jonahcoyote ,

    Please open another ticket and we’ll discuss there.

    Warmly,
    Razvan

Viewing 7 replies - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.