• Here’s a video of what I am seeing: https://tinypic.com/r/nqps3a/9

    In the video, you will see I am editing a Blurb module and everything looks fine. When I click to use an Icon, you see a teal colored box takes over much of the settings screen and covers up the contents above the Icon selection section.

    There is no way to get the box to go away and I can’t access any of the settings that are “behind” the box. (The obvious workaround in this specific situation is to change those settings BEFORE clicking “Use Icon” to on)

    When I change the zoom on my browser, the box responds as well. If I zoom out, the box takes up a larger % of the settings screen, when I zoom in, it takes up a smaller % of the screen. You can see this all in the video.

    I have used Firefox, Chrome, and Edge and I get the same results in every browser. I have even tried on multiple computers and can duplicate it on every one.

    The Blurb module is not the only one doing this, other modules have the box there blocking the contents as well, I’m just using this as an example. I didn’t have this issue before updating to 4.9.6, but I’ll admit, I was probably 8 – 10 updates behind when I updated.

    Has this been reported? Is there a way to fix it? Is there any more information I should provide?

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  • Moderator t-p

    (@t-p)

    – For pro or commercial product support please contact the author directly on their site. They cannot support their customers here.

    https://www.elegantthemes.com/forum/

    – As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there. Also, forum volunteers are not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly.

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  • The topic ‘Version 4.9.6 Divi Builder contents being covered by random box’ is closed to new replies.