• lesliedwyer

    (@lesliedwyermaccom)


    I can’t get into admin panel on my ipad or iphone but can on laptop.
    Images on posts before Aug 4 have disappeared from my home page. I use visual+ and have infinite scroll.

Viewing 15 replies - 1 through 15 (of 17 total)
  • Thread Starter lesliedwyer

    (@lesliedwyermaccom)

    ps. this all happened after i installed version 4 wp

    Moderator James Huff

    (@macmanx)

    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Twenty Fourteen theme to rule-out a theme-specific issue (theme functions can interfere like plugins).

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I can’t get into admin panel on my ipad or iphone but can on laptop.

    That sounds like you may be caching something. Or it could be your theme or plugins.

    Can you try some basic troubleshooting? These steps will be temporary and you can undo them afterwards.

    1. Switch your installation to the Twenty Fourteen theme
    2. Deactivate all of your plugins
    3. Clear your browser’s cache and cookies
    4. Re login again using your iPad or iPhone and see if the WordPress dashboard is working now

    Also check if the images prior ro August 4th are back or not.

    If it all works then one at a time reactivate your plugins till the problems come back. As the last step switch back your theme.

    Edit: Beaten to the reply! ??

    I too have encountered problems since updating to version 4 yesterday. I can now no longer edit pages or widgets.

    I can open a page ot edit but the main content icon just spins and never opens while the menu across the top and down the right hand side of the page open ok.

    I am using Forestthemes

    I have alos tried deactivating all plugins

    but still the problem persists.

    Can some oone advise me have I can resolve this problem

    thanks

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I am using Forestthemes

    I have alos tried deactivating all plugins

    What happened when you also switched to the Twenty Fourteen theme and cleared your browser’s cache and cookies too? After you deactivated all of your plugins.

    I have not as yet updated to twenty fourteen. I am not so knowledgeable about web site, mine was built by a friend and I simply manage the content.

    But as I have paid for forest themes I thought if I loaded in twenty fourteen it would simply mess up my formats as it not enfold which I am currently using

    Moderator James Huff

    (@macmanx)

    Temporarily switching themes won’t damage your site, and it’s a valuable troubleshooting step to identify where the problem is.

    I am experiencing the same problem. I did switch to the 24 theme and disabled all plug-ins. Still nothing. The editing screen is blank and this error is at the bottom: Fatal error: Call to undefined function get_editor_stylesheets() in /home/content/74/7828274/html/wp-includes/class-wp-editor.php on line 515

    When I select and copy the seemingly blank page I can see there there is data there but for some reason I can’t change or update the page.

    Anyone?

    Moderator James Huff

    (@macmanx)

    Try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

    If that doesn’t work for you, please open your own thread: https://www.ads-software.com/support/forum/how-to-and-troubleshooting#postform

    Where are “my files?” I’m not sure how to delete and replace my copies. I’ve done lots of software installations and removals but those are on the hard drive. How do I do this on a WordPress blog?

    I REALLY need to update my site and appreciate the help!

    Moderator James Huff

    (@macmanx)

    You’ll need to do all that via SFTP or FTP: https://codex.www.ads-software.com/FTP_Clients

    You’ll get the login credentials for SFTP or FTP from your hosting provider.

    I don’t have an FTP set up. I can use “your cPanel or website administration tool to set one up” but I don’t know what that means. This SUCKS! I can’t believe that by updating to 4.0 my site is broken. Even worse I can’t get in touch with anyone from WordPress to figure it out. I appreciate the advise, but WTF WordPress!

    Moderator James Huff

    (@macmanx)

    There is no one to “get in touch with” at WordPress. We’re all volunteers, even the developers.

    You’ll need to contact your hosting provider about setting up FTP access.

    I just updated to wordpress 4. I manage about 15 blogs all on the same installation. They all use different themes, they all use some of the same plugins and some different.
    As soon as I updated to 4, every single blog is showing 0 categories, but the categories are still there in the database. If you go to add a new post, you can still see a few categories under the “most used” tab, but nothing under “all categories tab. If you go to the categories admin, not one category is shown, but under the “search categories” search bar, it says “17 items” or whatever the number of items is for each blog. however, if I search for a category that used to exist here and still exists in the database, I get no search results.
    What happened to categories when I updated to 4? Does anyone else have this problem?? Have I posted this in the right place? If not, please point me in the right direction. Desperate!

    Moderator James Huff

    (@macmanx)

    If the steps above didn’t resolve your issue, would you please post your own thread?

    https://www.ads-software.com/support/forum/how-to-and-troubleshooting#postform

Viewing 15 replies - 1 through 15 (of 17 total)
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