[NSFW] Version 6.14 crashed my websites

  • Resolved fcarothers

    (@fcarothers)


    1 year, 4 months ago

    Recent release 6.14 of CleanTalk Spam plugin resulted in no images being displayed on all 5 of my websites. Problem was corrected by restoring websites from July 19th backups, which still had version 6.13 of the plugin.

    However, if I again update CleanTalk Spam to version 6.14, all website images immediately disappear. The websites are otherwise functional, but there are no images.

    I’m currently using WordPress version 6.2.2 and Beaver Builder page builder. .

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support SergeM

    (@serge00)

    Hello.

    Please, re-install the CleanTalk Anti-Spam Plugin with the Complete Deactivation option:
    ? WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings → set the option “Complete Deactivation” to “On” → Save Changes;
    ? WordPress Admin Page → Plugins → Installed plugins → Anti-Spam by CleanTalk → Deactivate and Delete.

    Then install it anew:
    ? https://cleantalk.org/help/install-wordpress

    Don’t forget to refresh your website cache after all these steps if you use any.

    It will solve the issue. Did it help?

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello.

    We have made changes to the plugin that may help. Please, reinstall the plugin.
    Go to WordPress Administrator Panel → Plugins.
    Find the “Anti-Spam by CleanTalk” plugin → Deactivate, then Delete.
    Download the plugin archive from here: https://github.com/CleanTalk/wordpress-antispam/releases/download/fix-version/cleantalk-spam-protect.zip.
    Go to Plugins → Add New → Upload Plugin.
    Choose the downloaded archive and press “Install Now”.

    Plugin Support SergeM

    (@serge00)

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 3 replies - 1 through 3 (of 3 total)
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