Version Number

Dear @delboy007 ,

Thanks for the message!
The latest version of the plugin is 3.69.1.

Please, let us know in case you have any additional questions.

I don’t understand. The latest version I have installed says it is version 5.3.65

Dear @delboy007 ,

Thanks for getting back to us.

Just wanted to make sure if we are talking about the same plugin.
The latest version of the Popup Builder plugin is 3.69.1.

We don’t have the mentioned version of the plugin.

Please, let us know in case of any questions.

See for yourself
Popup builder plugin

Dear @delboy007 ,

Thanks for the message!

To be honest, we don’t know why you have exactly that version of the plugin.
Can I ask you to deactivate and uninstall the current version of yours and install the free version like this:

How to Install the Popup Builder Plugin

Please, make sure from the Settings section Delete popup data unchecked and Save changes button clicked in order not to lose the popups you have:
https://prnt.sc/uule1q

Please, let us know in case you have any additional questions.

Dear @delboy007 ,

How are you today?
Just wondering whether you saw our previous message?
Please, let us know if you still need any help.

Yes thanks. I did what you suggested and it is ok now

Dear @delboy007 ,

Thanks for letting us know.
In case you will have any other questions, please, open a new support thread, because we mark this one as resolved.