• Resolved wpsupacc

    (@wpsupacc)


    Hello, this plugin has not been updated for a very long time (almost a year). When is a version update scheduled ? It’s going to cause problems with security software if this takes a little longer.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support amberskyverge

    (@amberskyverge)

    Hey Wpsupacc,

    Amber here, thanks for contacting SkyVerge about our Sequential Order Numbers plugin!
    I’m happy to help! ??

    I understand that you want to know when a new update of our plugin will be released since it’s been a while. I see you are concerned about Security Software conflicts.

    I see that the last time we released an update, it was Sept. 5th of 2023. We tend not to release an update unless there is a need for it, or if there is a bug that needs to be fixed. May I ask more information on this security software conflict that you are concerned about?

    All the best,
    Amber ??

    Plugin Support amberskyverge

    (@amberskyverge)

    Hey Wpsupacc,

    It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

    If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

    Thanks,
    Amber ??

    Thread Starter wpsupacc

    (@wpsupacc)

    Best, this point has not been resolved for me. You indicate not to release updates if not necessary, but that is no longer how it works in 2024. Nowadays the compatibility of your plugin is being questioned because it has not been updated in a long time. Other software such as WordPress itself gives compatibility warnings as a result. (This plugin?hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.) Hosting companies and website space providers also warn because your plugin has not been maintained for a long time. These notifications will appear more and more often in the near future as a year has passed without updates. I therefore invite you to do a compatibility update if there are no further issues. This makes your plugin appear active and maintained again. Thank you in advance.

    • This reply was modified 3 months ago by wpsupacc. Reason: WordPress notification added
    Plugin Support Zach

    (@zachskyverge)

    Hey there @wpsupacc ,

    Thank you for getting back to us on this! We definitely do not want deprecation notices that would turn into errors for our plugins. Nor do we want any sort of compatibility or testing issues in regards to the WordPress version. I spoke with our support engineering team and I am going to create a bug report regarding the status of our Sequential Order Numbers plugin so that we can make sure that everything is up to date on it. While I do not have a timeframe currently, please know that our team is going to review the plugin and apply changes where needed to keep it up to date. I appreciate you bringing the age of the last up date to our attention. Keep an eye out for an update on the plugin. ??

    Again, thank you for the report! Is there any other questions or concerns you have at this time?

    Best wishes,

    Plugin Support Zach

    (@zachskyverge)

    Hey @wpsupacc,

    It has been a long time since we heard back from you, so I’m going to mark this topic as resolved.

    Please know that I have gotten this up to our plugin to team to look into updating the plugin.

    If anything else comes up with the plugin, please feel free to reach out on our forum again!

    Thanks,

    Zach at SkyVerge ??

    Thread Starter wpsupacc

    (@wpsupacc)

    I understand that you are closing the topic, but it must be said that there is no solution. There is no new version and after a week no new date for a new version. That’s disappointing. In the worst case, a recompile would have been sufficient. What is your plan to solve this problem? I would like to hear this in upcoming dates (days, weeks or months). Kind Regards.

    Thread Starter wpsupacc

    (@wpsupacc)

    I ask you to close this topic (only) if there is a new version as requested. thank you in advance.

    Plugin Support Zach

    (@zachskyverge)

    Hi there @wpsupacc ,

    I can appreciate the concern and understand where you are coming from as far as a resolution. There is a report out to our development team at this time.

    Per your request, I will leave this thread open until a new update has been released.

    Best wishes,

    Plugin Support jlareauxskyverge

    (@jlareauxskyverge)

    Hey @wpsupacc ??

    I wanted to follow up and let you know we have released version 1.11.0 recently.

    I’m going to mark this thread as “solved” now, but if you run into any other questions or issues, please feel free to open a new thread!

    Thank you!

Viewing 9 replies - 1 through 9 (of 9 total)
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