• When I upload photos that are vertical (rotated and saved) they upload rotated right no matter what I try (to fit the format of the other photos). If I attempt to use the rotate function of the gallery I get an out of memory error:

    Fatal error: Out of memory (allocated 33816576) (tried to allocate 4320 bytes) in /TCT_WP/wp-content/plugins/photo-gallery/admin/views/BWGViewEditThumb.php on line 364

    How can I correct this? Other images I uploaded stayed vertical. This appears to have started after the plugin upgraded itself.

    Thanks!!

    https://www.ads-software.com/plugins/photo-gallery/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor webdorado

    (@webdorado)

    Dear Billan,

    Please enlarge the memory limit of your hosting. Alternatively you can rotate the pictures offline and then upload them.
    Thank you.

    Thread Starter Billan

    (@billan)

    The pictures are rotated offline but when I upload them any vertical picture rotates right now. This didn’t used to happen. Is it possible that windows is reading the exif and correcting the orientation? I even tried to rotate right, save, then rotate back to vertical and save. When the image is uploaded it still goes right. The max PHP memory I believe I can configure is 20mb. I will try to adjust though.

    Thanks!!!

    Plugin Contributor webdorado

    (@webdorado)

    Dear Billan,

    Please let us know how it goes.
    Also please try rotating with a more advanced image editing program, e.g. Adobe Photoshop.
    Thank you.

    Thread Starter Billan

    (@billan)

    I rotated in Photoshop and it stays vertical now. Doing a quick search it appears that WordPress looks at the exif data for alignment on the full size images only but thumbnails ignore it. Windows 8 must rotate without updating the exif data. Odd that pictures from a cell phone are fine but pictures from a DSLR need to be rotated in a tool like Photoshop. I’m not a big fan of this option because photoshop bloats the images with metadata after re-saving them. Any chance you could add an enhancement in the future to rotate based on the exif data for both thumbnails and the intermediate size?

    Thanks!

    Plugin Contributor webdorado

    (@webdorado)

    Dear Billan,

    Thank you for your notes, we will consider them and try to improve the feature in Photo Gallery’s future updates.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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