Vertical Timeline description not showing

  • Resolved okeydoak

    (@sdoak)


    3 years, 4 months ago

    Hey Team!

    So after one of the latest plugin updates we noticed that the descriptions of our vertical timelines are not shown anymore. In the editor, the description fields are there and the text, too. When I examine the code, the HTML element stratum-vertical-timeline-item__card-description is loading, but it appears empty.

    We use this widget quite a lot on our websites, so any help would be appreciated!

    Best,
    Simon

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter okeydoak

    (@sdoak)

    @dimned any chance you guys will have a look at this?

    Thread Starter okeydoak

    (@sdoak)

    Update, for anyone who’s facing the same issue:
    In the VT you can pick from two types of description: “text” and “HTML”.
    The issue described above occurs with the “text” type. As a workaround you can switch the type to “HTML” type and simply put your text there.

    Anyways, if Stratum decides to look into this, I think it still might benefit a few people.

    A little extra info:
    Things that didn’t solve the issue were

    • de- and reactivating the widget in the Straum settings
    • de- and reinstalling the entire Stratum plugin
    Plugin Support eugenewhite

    (@eugenewhite)

    Hello there!

    Please be informed that the issue with missing descriptions in the Vertical Timeline widget has been resolved in the new version of the plugin, which is 1.3.13.

Viewing 3 replies - 1 through 3 (of 3 total)
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