The plugin doesn’t always work straight away but the customer service helps out

  • The poll is ok, it works fine in all languages. I encountered quite a number of bugs on the way but the customer service always helps out when needed. It’s now up and running and works fine.

    • This topic was modified 7 years, 6 months ago by tessa09.
    • This topic was modified 7 years, 6 months ago by tessa09.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor CaptainForm

    (@captainform)

    Hi Tessa,

    Please accept our apologies for any misunderstanding generated.

    We have further analyzed, edited and improved the Translations section, the HTML blocks can now be translated as well. By default the structure is maintained, however with small code updates you can edit the content and design if needed.

    Regarding the bugs discovered, can you please provide us with more details at [email protected] in order to further check? We have checked and tested your form and it is working properly, nevertheless, we would like to see your updates in order to further investigate.

    Please feel free to contact us via Live Chat or send us an email to [email protected] anytime you need any assistance and we will gladly help.

    Have a wonderful day!

    Thread Starter tessa09

    (@tessa09)

    Hi there,

    Thank you for helping me out! The customer service is good and replies quite quick when bugs appear.

    Based on the fact that they helped me out, I would revise my review, and recommend the plugin.

    There are quite some bugs, but the support team is fast in resolving them! Further, the plugin has a lot of different opportunities which is great!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘The plugin doesn’t always work straight away but the customer service helps out’ is closed to new replies.