Very bad pluggin and poor response

  • I will recommend not to purchase any pluggin from these developers. Very poor pluggin and pathetic support. Its been 30 days since i have purchased this pluggin but no support.
    The problem is i started the campaign and these people do not respond to issues , the server gets crashed again and again due to poor resource managemnt, direct submission link to the post is not working and so many more issues. server gives errors on many instances.
    wordpress must ban these kind of developers.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter schoolofeducators

    (@schoolofeducators)

    I am not describing lite problem , i paid and took pro and suffering.

    Plugin Author TotalSuite

    (@totalsuite)

    Hi schoolofeducators,

    Thank you for taking the time to write a review. We take those opinions seriously and we work hard to improve our services. I would like to collect more details about that.

    – If I understand correctly, the details you provided here are about the Pro version not the Lite one right?
    – I am not able to find any support ticket for you, can you provide us with your ticket number or your email so I can look at it?

    Best,

    Moderator Yui

    (@fierevere)

    永子

    @totalsuite
    Do you have upsells for PRO version in your free plugin?

    Plugin Author TotalSuite

    (@totalsuite)

    @fierevere Yes. we do upsell for Pro version.

    @schoolofeducators any update?

    I use this plugin and I can say that the support may be not so quick but the result of the support are not bad. I don’t have server problems just some options doesn’t work optimal but together we fixed the issues.

    Grtz Wil

    Moderator Yui

    (@fierevere)

    永子

    Wil, you can leave your own review.

    TotalSuite, if you do upsells, then users can leave reviews here for Pro version too, as a part of their complete experience with free plugin.

Viewing 6 replies - 1 through 6 (of 6 total)
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