Very bad Support

  • Hans

    (@taufrisch88)


    3 years, 4 months ago

    I have tried to setup Tickera.
    They have some nice features, but also I had dozens of problems.

    First of all they inform about a web-app to checkin, but there is no link. also desktop app is not there. You are not able to find any other app then mobile which has another name…?
    In the mobile app, if a ticket is not valid to scan, the scanned ticket counter still goes up which causes trouble if you count your guests. Check out does not work.
    I have tried to set up SMS confirmatino. does not work.

    But worst is, you pay for a plugin and get no support at all.
    Support is not answering. they where responding before purchase very fast… ?
    Not what you expect for 170$

Viewing 1 replies (of 1 total)
  • Plugin Author Tickera

    (@tickera)

    Hi there,

    We’re very sorry to hear that you had a bad experience.
    On our website you are able to find all about check-in apps – https://tickera.com/checkinera-app/
    In regards to the issues you had, we have asked for FTP which, at the end, we hadn’t received :/

Viewing 1 replies (of 1 total)
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