Very different Experience

  • I have had a very different experience than most of the reviews here. After creating a site with Colibri, I started losing the ability to edit pages. It would try to load the page in the editor then just cycle forever. One by one I lost the ability to edit anything. I now have an active site that I can’t update at all.
    Support eventually checked it out and said it was a server issue. I did everything I could on the server side (where all of my other non-Colibri sites work flawlessly, btw) and even upgraded my hosting to have more resources but it still doesn’t work. It’s basically a complete breakdown of the system.
    As far as the editor itself, it’s fine. It’s got some holes, odd quirks and glitches and often publishes drafts of pages on its own, but it’s okay as a content manager as long as you can get it to actually edit.
    Personally, I will never use it again with the risk of losing access all the work I put in on this site.

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  • Hello @swinginjonny ,

    Thank you for reaching out to us with your concern.
    Could you please check that you’re not enrolled in the Godaddy Analytics Program or RUM https://bit.ly/3XYXn43? The script is present on your website, please see https://bit.ly/3QHx7Jd. You might also need to:

    • clear your W3 Total cache and disable the plugin to see if the problem is resolved. You can reactivate it after that.
    • clear your browser cache after deactivating this.

    If you don’t know how to do this, please contact your web hosting support regarding this. Be sure to let us know if doing so resolves ghe issue for you.

    We are looking forward hearing from you.

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