Disappointed

  • I believe this plugin destroys Google indexing due to redirection inserted in header. Google webmaster tools reports only 1 indexed page out of several hundred crawled because of a permanent 301 redirect.

    <script type="text/javascript">
// <![CDATA[
function strpos (haystack, needle, offset) { var i = (haystack+'').indexOf(needle, (offset || 0)); return i === -1 ? false : i; }
var thispage = "https://somedomain.com/";
if (strpos(top.location,thispage)!==0||window!=top){top.location.href=thispage;window.open(thispage,'_top');}
// ]]>
</script>

    This plugin breaks multisites and will send all visitors to any domain to the main site.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor redsand

    (@redsand)

    njrfbzr,

    I have to respond to your review. This is the second time you have posted a negative review about one of our plugins without submitting a support request. (The other is here.)

    Again, I have to ask, why would you post a negative review without even submitting a support request? It’s impossible for a developer to fix things if people don’t let them know what issues they’re having. If you look, you’ll see I respond quickly to every single support request, and have an excellent support record.

    When you had the issue and posted this, did you consider that it might not be the best etiquette to just post a negative review without even making an attempt to contact the developer for support? When people do this, it seems that they are more interested in voicing a complaint than actually fixing a problem. Unfortunately that doesn’t help the overall WordPress community. We need to fix problems….and that’s what I do.

    When a developer puts so much time into providing free plugins for people, it seems only fair that users should read the documentation fully, and take a mere 5 minutes to submit a support request before posting reviews that say its broken. Not to mention, those 5 minutes may end up helping a lot of other plugin users. If a developer is unresponsive, by all means, but I respond to every support request quickly.

    In both cases, your review is based on faulty information. The plugin does not do a 301 redirect…you can’t do 301 redirects in JavaScript. A 301 redirect involves providing a status code of 301, which is done on the server side. JavaScript is executed on the client side (in a browser). Look it up. I’m sorry to say this but if you have issues getting indexed in Google, then it is due to poor SEO practices on your site, not this plugin. One of my company’s areas of expertise is SEO, and our clients do just fine with no trouble getting rankings, and many have this installed. We also have it installed, and have no issues with indexing or ranking. Also, if this was true, you would find warnings all over the internet about using frame-breaker scripts.

    Your second complaint is about multisite. Nowhere in the documentation do we claim that the plugin is for use with multisite, or multisite compatible.

    I would ask that you stop posting negative reviews without submitting support requests. We provide excellent support if you give it a chance.

    Thread Starter njrfbzr

    (@njrfbzr)

    I understand your desire to discredit me and simultaneously appear professional and creditable yourself.

    You claim that my previous review of your RS Head Cleaner Plus was based on faulty information. This is incorrect. To wit:

    After installing this plugin, I had a periodic problem with the CSS disappearing from the home page, and it looked terrible. At first I thought it was my caching plugin. After removing RS Head Cleaner Plus, this problem was completely eliminated.

    And:

    I must point out that the plugin does not uninstall properly and leaves this folder on the server:
    public_html/wp-content/rshcp-cache
    which contains 2 subfolders with dozens of files in each.

    No faulty information there, just facts.

    I don’t appreciate your innuendo. For the record, I have given your WP-SpamShield Anti-Spam plugin a 5 star review; perhaps that review was based on faulty information?
    https://www.ads-software.com/support/topic/recommended-works-as-promised

    Concerning Scrapebreaker breaking multisites, in your defense you say:

    Nowhere in the documentation do we claim that the plugin is for use with multisite, or multisite compatible.

    This is a ‘crime’ of omission; here you are clearly at fault for omitting the fact that Scrapebreaker is NOT multisite compatible. Another thing you speak of is proper etiquette. Do you think it is proper etiquette to give your own plugin a 5 star review?

    Thanks for pointing out that a 301 error is server side generated. This warrants further investigation of both the plugin and Google webmaster tools. In the case of Scrapebreaker, I give the benefit of the doubt and raise my 2 star rating to 3.

    Plugin Contributor redsand

    (@redsand)

    njrfbzr,

    I have no desire to discredit you. My only goal is to help people. It’s important to submit support requests and give the developer a chance to help you before posting negative reviews.

    Consider for a moment that the free plugins you use have been created by people who put in a lot of work to bring them to you.

    Your previous review of RS Head Cleaner was based on faulty info because there is an FAQ addressing your initial complaint that you did not read. I addressed this in my response to your review. Your complaint about the files not being removed was something I took seriously and in a later version, an uninstall script was added so it completely removes all files. Your complaint could have been sent to me through a support request, and allowed me to help you more quickly.

    I appreciate the 5 star review on our other plugin. However my point still stands, whether it be for plugins we wrote or another author’s plugins…it is important to make use of the available support channels and submit a support request when you have an issue.

    There is no crime of omission. You need to read the documentation. Most plugins will work in multisite if you activate them per site. If a plugin doesn’t say it’s multisite compatible, then you shouldn’t network activate it. But, I can update the documentation and add some code to the plugin to prevent Network Activation. (Again, your complaint could have been sent to me through a support request, or you could have simply asked.)

    There is nothing wrong with plugin authors rating their own plugins…they are allowed to do that. That is not in the same category.

    I’m not going to get into an argument here with you. I would just ask that you to make use of the available support channels before posting negative reviews. I think that is more in the spirit of the WordPress community.

    Ha. Great reply Scott. That was a good read. Really got me into your work now.! ??

    Gonna try some of your plugins!

    Plugin Contributor redsand

    (@redsand)

    @m0narch: Thanks! ?? Glad to hear! Enjoy. ??

Viewing 5 replies - 1 through 5 (of 5 total)
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