Hi mikelneid,
Thank you for taking the time to share your thoughts with us.
After reviewing our user data, we’ve found that approximately 90% of our users typically have 50 orders or fewer per month. Thus, our free plan is designed to accommodate this. Upon activating our plugin, you’ll notice a banner offering an extra 30 quotas for free on the homepage. Our customer service team is readily available to assist you in claiming these additional quotas at no charge.
Our pricing model is meticulously structured to balance the value we provide with our operational costs, while also considering industry benchmarks among other SaaS offerings. While we acknowledge that perceptions of value may vary, we are confident that our pricing accurately reflects the benefits of our service.
It’s important to note that ParcelPanel’s core services include seamlessly matching tracking numbers with their respective carriers, retrieving real-time tracking information, and displaying it seamlessly on your tracking page. We take pride in our integration with over 1,100 carriers, continually expanding our network. While the intricacies of these operations may not always be apparent, they underpin the reliability and efficiency of our service.
We appreciate your feedback and hope this clarifies our pricing structure and the value proposition we strive to deliver. Thank you for choosing ParcelPanel. We eagerly await any further thoughts or feedback you may have on this matter.
Best regards,
ParcelPanel order tracking
Jessie
