• Resolved jasonc8419

    (@jasonc8419)


    Hello I am trying to setup the backup to AWS S3 with Updraft, but I get the following error when I tested the connection.

    Updraft_send_command: error: error (internal server error)

    I found this article that reported the same issue.

    https://www.ads-software.com/support/topic/updraft-backup-plugin-does-not-work-with-aws-for-wordpress-plugin/

    Seems that there is a conflict between the Updraft plugin and the AWS plugin we use for AWS CloudFront.

    Here is my error in the apache error log

    Fri Feb 18 21:20:14.507413 2022] [php7:error] [pid 15264] [client ---] PHP Fatal error: Cannot redeclare GuzzleHttp\\describe_type() (previously declared in /var/www/html/---/wp-content/plugins/amazon-polly/vendor/guzzlehttp/guzzle/src/functions.php:16) in /var/www/html/---/wp-content/plugins/updraftplus/vendor/guzzlehttp/guzzle/src/functions.php on line 41, referer: https://---/wp-admin/options-general.php?page=updraftplus&tab=settings

    Can anyone please help?

    JC

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author David Anderson

    (@davidanderson)

    That’s this plugin – https://www.ads-software.com/plugins/amazon-polly/ ?

    There’s a conflict with the old/incompatible version of the official AWS SDK which that plugin contains. If you can ask them to update it to a current releases, then that’ll fix it.

    David

    Plugin Author David Anderson

    (@davidanderson)

    Putting this early in your wp-config.php file may work around it:

    define('UPDRAFTPLUS_S3_OLDLIB', true);

    Thread Starter jasonc8419

    (@jasonc8419)

    Are there any other options for the Updraft settings to upload to S3, I am using a restricted user and policy. Currently the policy I have looks like this.

    {
        "Version": "2012-10-17",
        "Statement": [
            {
                "Sid": "VisualEditor0",
                "Effect": "Allow",
                "Action": [
                    "s3:PutObject",
                    "s3:AbortMultipartUpload"
                ],
                "Resource": "arn:aws:s3:::bucket.name/*"
            },
            {
                "Sid": "VisualEditor1",
                "Effect": "Allow",
                "Action": "s3:ListAllMyBuckets",
                "Resource": "*"
            }
        ]
    }
    

    When I try my admin credentials test is successful.

    Jc

    Thread Starter jasonc8419

    (@jasonc8419)

    Great news, I finally found the correct IAM policy from this link

    https://updraftplus.com/faqs/what-settings-should-i-use-for-amazon-s3-and-how-should-i-configure-my-amazon-s3-account/

    In case anyone needs it, here is the required IAM policy to create

    {
      "Version": "2012-10-17",
      "Statement": [
        {
          "Effect": "Allow",
          "Action": [
            "s3:ListBucket",
            "s3:GetBucketLocation",
            "s3:ListBucketMultipartUploads"
          ],
          "Resource": "arn:aws:s3:::mybucket",
          "Condition": {}
        },
        {
          "Effect": "Allow",
          "Action": [
            "s3:AbortMultipartUpload",
            "s3:DeleteObject",
            "s3:DeleteObjectVersion",
            "s3:GetObject",
            "s3:GetObjectAcl",
            "s3:GetObjectVersion",
            "s3:GetObjectVersionAcl",
            "s3:PutObject",
            "s3:PutObjectAcl",
            "s3:PutObjectVersionAcl"
          ],
          "Resource": "arn:aws:s3:::mybucket/*",
          "Condition": {}
        },
        {
          "Effect": "Allow",
          "Action": "s3:ListAllMyBuckets",
          "Resource": "*",
          "Condition": {}
        }
      ]
    }
    Plugin Author David Anderson

    (@davidanderson)

    I believe that today’s UpdraftPlus release works around the problem in the Amazon Polly plugin – please update and try it.

    David

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Cannot backup to AWS S3 when the AWS Plugin for WP is installed’ is closed to new replies.