Very long form with delay

  • Resolved Cacique

    (@carlosjavier10)


    2 years ago

    First of all thank you very much, I think the forminator is an excellent plugin although I have had things that have not worked well! I hope you solve them, but I am writing specifically because of a problem I have! Due to my client’s requirements I ended up with a very long form! I divided it into steps, the problem is that now the form is slow and has delays that are annoying, especially on mobile, is there any way to solve this, is there any memory value in php or apache that could improve the flow of the form? Thank you very much in advance!

    if you need to see the behavior of the form, this https://membresiastore.com/netflix/ in the “Contratar” button.

    If you need to see the form code, I leave it here: https://drive.google.com/file/d/1QNo_6uzcHsZVdIfunZOVd1ncxB1z4-M-/view?usp=share_link

    A separate question… where can I see the minimum requirements of formiato?

    Translated with https://www.DeepL.com/Translator (free version)

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @carlosjavier10

    I hope you are doing well today.

    I exported your form to my lab and after a while I was able to replicate the issue. I guess this is due to many conditional logic settings which are in you form. I pinged our Forminator Team to fully review your query so we could cover all your question. We will post an update here as soon as more information is available.

    Kind Regards,
    Kris

    Thread Starter Cacique

    (@carlosjavier10)

    Good morning! First of all thank you for your time… yes I understand that it is overloaded, I think I got excited because it becomes easy to do it, for now what I did was to split the form into several parts, and I pass the parameters of one another! It was quite annoying, but I didn’t want to start looking for another plugin, I quite like this one, thank you very much for your time and for the forminator plugin! It’s pretty good and I’m sure it will improve with updates.

    Translated with https://www.DeepL.com/Translator (free version)

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    HI @carlosjavier10

    I hope you’re well today and thank you for response!

    Our Forminator Team checked it and confirmed that this is related to the complexity of the form, especially to conditional logic (as my colleague Kris suspected).

    For now, your solution – splitting the form into multiple smaller forms and just passing data between them via URLs – seems to be the best workaround.

    You can also try increasing PHP memory limit (if it’s less than 256M) and PHP post_max_size (if it’s less than 64 – 128M) but your solution would work better.

    We are constantly working on performance improvements of the plugin, including the way it handles long/complex forms, so I’m sure it will be getting better over time with future releases.

    Kind regards,
    Adam

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @carlosjavier10 ,
    ?
    We haven’t heard from you for several days now, so it looks like you no longer need our assistance.
    ?
    Feel free to re-open this ticket if needed.
    ?
    Kind regards
    Kasia

Viewing 4 replies - 1 through 4 (of 4 total)
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