• Resolved spike210957

    (@spike210957)


    when i try to post an image larger that the maximum dimensions permitted I get a notice box but the text field only appears to be about 3 characters wide which makes it unreadable.

    Is there a fix for this?

    • This topic was modified 6 years, 1 month ago by spike210957.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 23 total)
  • Plugin Author Josie Stauffer

    (@joanne123)

    Sorry, but your link requires a login, so I can’t see it.

    First, restart your browser.

    If that doesn’t fix the issue, my first guess would be a plugin or theme interaction, since the size of that window is controlled by a commonly-used jquery library. If you can do it, the simplest way to id that would be to disable all your other plugins, switch to a basic wp theme, and see if that fixes the issue. If it does, re-enable one at a time until you find the culprit.

    If you find such an interaction, please let me know so I can see if there is any way to get around it.

    If that does not work, I’d need some more information:
    1. Does the same effect occur in all browsers, or just one?
    2. Does it occur for all error messages ( try omitting a required field ) or just this one?
    3. Does it occur for all webforms, or just one?
    4. Do you see any javascript error messages? ( in Chrome, right-click in the window, select “Inspect” and go to the “Console” tab )

    Thread Starter spike210957

    (@spike210957)

    Hi Josie,

    I did as you suggested and the culprit is Peepso (https://www.peepso.com/community/).

    There are no errors on the console.

    all the best

    Nigel

    Plugin Author Josie Stauffer

    (@joanne123)

    Unfortunately, there is not much I can do about that one — it’s a paid plugin, so I cannot see the code.

    I’ll make a note for the next release to try a couple of things that may possibly help, but no promises.

    Thread Starter spike210957

    (@spike210957)

    OK I will raise a peepso support ticket maybe they can do something their side.

    I have the same problem. Using Weaver Xtreme theme.

    It’s not the size of the window as there is plenty of space. It’s that the message is squashed against the right edge with most of the window blank.

    I have this problem too – it was fine when I first installed but now I have the skinny vertical box too. Mine is centred not against the right edge though. Will try disabling all the plugins but will need to find an opportunity when nobody is using it – so if anyone finds the answer in the meantime hopefully they’ll post it! I don’t have peepso.

    I wonder if the dialog box is acquiring a padding setting, or padding both sides. The question would be where from. I can’t find any applicable css for the dialog text.

    Plugin Author Josie Stauffer

    (@joanne123)

    Yes, it’s very likely to be something that is overriding the padding setting from EntryWizard.

    spike210957 thinks the conflict is with peepso, which unfortunately is a paid plugin I don’t have. Does everyone else have peepso, too? Or can anyone find a conflict with a free plugin I can check the code of? (It isn’t the basic weaver Xtreme theme, because I have that, and do not see the issue.)

    It’s been an extremely busy time for me, but I do hope to get a new version out within the next couple of weeks. That may possibly help, but I can’t be sure until I can reproduce the issue myself and track down the conflict.

    I made a mistake before. I use Weaver XTreme theme on two other sites, but the theme I use for the affected site is Nirvana.
    All my plugins are free ones. Capability Manager Enhanced; Contact Form 7; Cryout Serious Theme Settings; Duplicator; Email Users; Enable Media Replace; Entry Wizard (of course); List Category Posts; Logon NoCaptcha; MCE Table Buttons; NextGEN Gallery; Peter’s Logon Redirect; Squelch Tabs and Accordions (which uses a lot of JQuery); and WP Statistics.
    That’s a lot to test. Problem will arise now with generating the EWZ error message to check as I tweaked the site to not get the message any more, and I am in the middle of collecting images for a big event. After that I can reduce my upload limit and overload EWZ to force the message and try disabling the different plugins.

    Out of those the only ones I have are Duplicator and NextGen. Maybe Nextgen is a good place to start.

    MBSharp it doesn’t appear to be NextGen. Do you have Elementor, it’s not on your list?

    No. My list is complete.
    I am hunting for any css related to the JQuery combination of ui dialog and content
    Not found anything odd so far. All padding settings appear reasonable.

    Plugin Author Josie Stauffer

    (@joanne123)

    To see if the problem is the padding, did anyone try looking at something like Chrome’s developer tools? Right-click inside the popup window and select Inspect.

    I can do that but not until later next week. I will need to reduce my post_max_size setting to make throwing the error easy, and I can’t do that until all my clubs have completed their entries.

    Plugin Author Josie Stauffer

    (@joanne123)

    I managed to reproduce the issue using the Nirvana theme. Its in the style.css file, but the “box-sizing” parameter, not the padding.

    I’ll see if I can set up an override for it in the next release.

Viewing 15 replies - 1 through 15 (of 23 total)
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