Very odd footer image/section now displaying

  • Resolved shapesphere

    (@shapesphere)


    2 years, 3 months ago

    I don’t want to link to my site but at the bottom of every page an unusual footer has appeared in the bottom left. It says this:

    Copy link
    CopyCopied
    Powered by Social Snap

    —

    It’s only appeared in latest update of plugin and is very unsightly. Is there a way to remove this footer issue from the site? Thanks. I’d like to keep using the plugin as it is helpful.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Anonymous User 20531092

    (@anonymized-20531092)

    Same problem. It started appearing from the recent update. I found no solution.
    For the time being, I’m using an alt plugin which is good too until this issue fixed.

    • This reply was modified 2 years, 3 months ago by Anonymous User 20531092.
    Plugin Author Social Snap

    (@socialsnap)

    Hello,

    Please update to v1.1.19 and let me know if that helps.

    Thread Starter shapesphere

    (@shapesphere)

    Thanks for the quick reply and update, but unfortunately the problem is still there.

    Plugin Author Social Snap

    (@socialsnap)

    Hello,

    Do you have any caching plugins? Please clean the cache and check again.

    If you’re still having the issue, send us a link where we can see the issue.

    I have the same problem. clear cache, it goes away, then it comes back.
    I also have a problem with popular posts but I left a message on the Social Snap site. Haven’t heard back….

    Anonymous User 20531092

    (@anonymized-20531092)

    Use an alt plugin. I’m using sassy social share now, as this issue is not fixed yet.

    Plugin Author Social Snap

    (@socialsnap)

    Hi,

    We released an update to fix this. Please update to v1.1.20 and let me know if that helped.

    Thread Starter shapesphere

    (@shapesphere)

    Great! v1.1.20 has worked. Issue is now fixed. Thanks for doing that so quickly.

    That fixed both of my issues (footer, popular posts) – thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
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