Very slow backend, errors relating WC

  • Resolved pummelfee

    (@pummelfee)


    1 year, 10 months ago

    Hello! I am not a pro but i try to figure out, what makes WP very slow in the backend (the frontend could be a bit faster, too ...)
The error log from my provider gives several PHP warnings and i could imagine, that has something to do with the slowdown.
We also use Germanized pro and Table rate plugin. The site has the divi theme. Any tipp is appreciated!! And sorry for my poor english ;-)

02.02.2023 08:58:42 walnuss-blatt.com [client 2001:9e8:9b00::] PHP Fatal error: Uncaught Error: Call to undefined function trailingslashit() in /mnt/web006/e1/84/511115184/htdocs/STRATO-apps/wordpress_02/wp-includes/class-wp-textdomain-registry.php:103
02.02.2023 08:58:42 walnuss-blatt.com [client 2001:9e8:9b00::] Stack trace:
02.02.2023 08:58:42 walnuss-blatt.com [client 2001:9e8:9b00::] #0 /mnt/web006/e1/84/511115184/htdocs/STRATO-apps/wordpress_02/wp-includes/l10n.php(784): WP_Textdomain_Registry->set()
02.02.2023 08:58:42 walnuss-blatt.com [client 2001:9e8:9b00::] #1 /mnt/web006/e1/84/511115184/htdocs/STRATO-apps/wordpress_02/wp-includes/load.php(1401): load_textdomain()
02.02.2023 08:58:42 walnuss-blatt.com [client 2001:9e8:9b00::] #2 /mnt/web006/e1/84/511115184/htdocs/STRATO-apps/wordpress_02/wp-includes/load.php(278): wp_load_translations_early()
02.02.2023 08:58:42 walnuss-blatt.com [client 2001:9e8:9b00::] #3 /mnt/web006/e1/84/511115184/htdocs/STRATO-apps/wordpress_02/wp-settings.php(74): wp_maintenance()
02.02.2023 08:58:42 walnuss-blatt.com [client 2001:9e8:9b00::] #4 /mnt/web006/e1/84/511115184/htdocs/STRATO-apps/wordpress_02/wp-config.php(96): require_once('…')
02.02.2023 08:58:42 walnuss-blatt.com [client 2001:9e8:9b00::] #5 /mnt/web006/e1/84/511115184/htdocs/STRATO-apps/wordpress_02/wp-load.php(50): require_once('…')
02.02.2023 08:58:42 walnuss-blatt.com [client 2001:9e8:9b00::] #6 /mnt/web006/e1/84/511115184/htdocs/STRATO-apps/wordpress_02/wp-blog-header.php(13): require_once('…')
02.02.2023 08:58:42 walnuss-blatt.com [client 2001:9e8:9b00::] #7 /mnt/web006/e1/84/511115184/htdocs/STRATO-apps/wordpress_02/index.php(17): require('…')
02.02.2023 08:58:42 walnuss-blatt.com [client 2001:9e8:9b00::] #8 {main}
02.02.2023 08:58:42 walnuss-blatt.com [client 2001:9e8:9b00::] thrown in /mnt/web006/e1/84/511115184/htdocs/STRATO-apps/wordpress_02/wp-includes/class-wp-textdomain-registry.php on line 103
02.02.2023 09:17:26 walnuss-blatt.com [client 109.43.112.0] [client 109.43.112.152] ModSecurity: Rule 3c74d78 [id "-"][file "/opt/RZapache/conf/rules/920_wp_vars.conf"][line "212"] - Execution error - PCRE limits exceeded (-8): (null). [hostname "walnuss-blatt.com"] [uri "/wp-admin/load-scripts.php"] [unique_id "Y9txlli2MWM00z2orTCRIgAWbjE"]
02.02.2023 09:17:26 walnuss-blatt.com [client 109.43.112.0] [client 109.43.112.152] ModSecurity: Warning. Match of "streq 0" against "TX:MSC_PCRE_LIMITS_EXCEEDED" required. [file "/opt/RZapache/conf/modsecurity.conf"] [line "100"] [id "200005"] [msg "ModSecurity internal error flagged: TX:MSC_PCRE_LIMITS_EXCEEDED"] [hostname "walnuss-blatt.com"] [uri "/wp-admin/load-scripts.php"] [unique_id "Y9txlli2MWM00z2orTCRIgAWbjE"]
02.02.2023 10:31:28 walnuss-blatt.com [client 2003:eb:5700::] FastCGI: "/home/strato/http/fastcgi/rid/51/84/511115184/htdocs/STRATO-apps/wordpress_02/index.php" aborted: read failed (0 bytes) after 2 sec
02.02.2023 16:54:40 walnuss-blatt.com [client 68.183.54.0] AH01797: client denied by server configuration: /home/strato/http/power/rid/51/84/511115184/htdocs/STRATO-apps/wordpress_02/wp-includes/index.php
02.02.2023 16:54:40 walnuss-blatt.com [client 68.183.54.0] AH01797: client denied by server configuration: /home/strato/http/power/rid/51/84/511115184/htdocs/STRATO-apps/wordpress_02/wp-includes/default.php
02.02.2023 19:57:28 walnuss-blatt.com [client 194.38.20.0] AH01215: PHP Warning: Undefined array key "wc-admin-app" in /mnt/web006/e1/84/511115184/htdocs/STRATO-apps/wordpress_02/wp-content/themes/Divi/includes/builder/feature/JQueryBody.php on line 249: /home/strato/http/power/rid/51/84/511115184/htdocs/STRATO-apps/wordpress_02/index.php
02.02.2023 19:57:28 walnuss-blatt.com [client 194.38.20.0] AH01215: PHP Warning: Undefined array key "wc-components" in /mnt/web006/e1/84/511115184/htdocs/STRATO-apps/wordpress_02/wp-content/themes/Divi/includes/builder/feature/JQueryBody.php on line 249: /home/strato/http/power/rid/51/84/511115184/htdocs/STRATO-apps/wordpress_02/index.php
02.02.2023 19:57:28 walnuss-blatt.com [client 194.38.20.0] AH01215: PHP Warning: Undefined array key "wc-store-data" in /mnt/web006/e1/84/511115184/htdocs/STRATO-apps/wordpress_02/wp-content/themes/Divi/includes/builder/feature/JQueryBody.php on line 249: /home/strato/http/power/rid/51/84/511115184/htdocs/STRATO-apps/wordpress_02/index.php
02.02.2023 19:57:28 walnuss-blatt.com [client 194.38.20.0] AH01215: PHP Warning: Undefined array key "wc-tracks" in /mnt/web006/e1/84/511115184/htdocs/STRATO-apps/wordpress_02/wp-content/themes/Divi/includes/builder/feature/JQueryBody.php on line 249: /home/strato/http/power/rid/51/84/511115184/htdocs/STRATO-apps/wordpress_02/index.php

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Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @pummelfee

    Thank you for reaching out about this. As I understand, your site’s backend has slowed down, with various errors appearing in the hosting provider’s dashboard. Correct?

    client denied by server configuration:

    Among the error lines, the one above is repeating a few times, and, it points to the server configuration.

    My suggestion would be to reach out to your hosting provider, and inquire about the issue with them, as it appears they would be in a better position to assist you.

    Furthermore, could I ask if the slowdown happened after some recent edits to the site’s configuration, perhaps?

    I hope that helps, let us know how it goes!

    A quick follow-up, @pummelfee

    In order to have a better understanding of your site’s setup, please can you share a copy of your store’s System Status report, which you can find via?WooCommerce?→?Status. Select?Get system report?and then?Copy for support.

    Once you have that, please share it in your response here.

    Cheers!

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy.

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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