• Resolved amyritterbusch

    (@amyritterbusch)


    We have been using the Kale theme, which relies on using the Kirki plugin https://www.ads-software.com/plugins/kirki/, for a few years now. But within the last few months we started getting really slow performance when Kirki was activated. In particular when I create a New Post the Post Settings interface on the right side just won’t fully load for 15 minutes or more. Like the sections where you choose the Post Categories, Post Tags and Featured image just do not appear. We also get frequent, but temporary 500 Server Errors when Kirki is activated. As a workaround I can usually save a Draft of the post and go back and add the Categories & Tags from the All Posts > Quick Edit area, but this is really a nuisance. Or I guess I could leave Kirki deactivated most of the time unless I need Edit the Theme Options.

    I have tried turning off all plugins and I don’t have this issue. I have tried turning them back on one at a time and it seems to only happen when Kirki is activated. It works fine with ALL other plugins on, as long as Kirki is off. Anyway, I’m hoping this is something you can fix with a future release or that you have suggestions for another fix?

    WordPress 6.0.2
    Kale Theme 2.5.2
    Kirki 4.0.24

    PHP Memory Limit: 512MB

    The page I need help with: [log in to see the link]

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  • Hi Amy,

    Thanks for reaching out about this, I’m sorry to hear of the trouble.

    At a glance, this looks like it would be more of a Kirki issue, but obviously we’re very interested since Kale uses it for theme options. I’m ashamed to say that nothing has changed on our end in a while, it’s been some time since our last update. While we don’t want to rule out a theme issue, with the recent major update to Kirki 4 and subsequent minor updates, it’s more likely that the recent slowness is related to something in those updates. This doesn’t appear to be a widespread issue though, either among Kale + Kirki users or Kirki users in general, so I’m curious whether there’s some type of local configuration issue that’s not playing nicely with Kirki. That’s pure speculation on my part though, the Kirki plugin authors would be best positioned to identify or advise on that type of scenario.

    At any rate, we’ll be watching your thread on Kirki’s support forum closely, and we do have a theme update set to release any day now, so if there does end up being something needed on our end, we’re more than happy to accommodate! ??

    Thanks again!

Viewing 1 replies (of 1 total)
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