Very slow processing and paypal does’t work

Hi Christian,
Sorry for a late response.

If the script is stuck on “Please wait”, it seems there is a javascript error. The reason can be a javascript conflict between book-a-place and some other plugin.

We checked PayPal process a lot of times – everything should work fine. But if you still have problems with PayPal, you can try to generate another credentials (signature, password). It shouldn’t contain ‘-‘, ‘.’. Some users said that it helped them.

There is no registration needed to book some ticket now. Users just need to fill first name, last name and email, so that we can identify them and send some details to email.

Also you may update Book a Place Pro to the newest version tomorrow. Some things will be improved in the new version 1.7.1:
– Improved schemes add/edit logic.
– Added de_DE translation.
– Coupon code field is displayed in cart only if some coupon is available for the scheme or event.
– Improved PayPal logic. Added an ability to set PayPal returnURL and cancelURL parameters.

Best regards,
ArtkanMedia

• This reply was modified 7 years, 10 months ago by ArtkanMedia.
• This reply was modified 7 years, 10 months ago by ArtkanMedia.

I’m having the same issue, but without the PayPal part. Adding a seat to the cart never finishes. When I hit F5 to reload the page, the item is in the cart. But then, clicking on ‘Checkout’ does nothing.

Also, I constantly see the ‘this seat cannot be booked’ message, right from loading the page, it never disappears. But here’s the weird thing: This issue only happens to me when using the PRO version. The FREE one works fine. And in addition, it only happens on a site that uses Divi. On another site where I did a quick test, also the PRO version works fine.

What could be causing this conflict? In another thread here it is mentioned it could be a JavaScript issue, but how can I track this down?

Hello aliasguru,

Looks like in your case the problem is in Divi theme.
You can see the javascript error using Firebug in Firefox or Developer Tools in Chrome – you just need to hit F12 to open it. If you don’t know, how to use it, information can be found in Google.

Anyway, we will check the compatibility with Divi theme. But it will take time.

Best regards

• This reply was modified 7 years, 10 months ago by ArtkanMedia.

Hi ArtkanMedia,

Thanks for your reply. In my case, with the help of a programmer today, we found and solved the issue. The problem is that the website I am working on is running on https. There is two lines in your plugin which then fail to load, both in class-book-a-place.php, and the Terminal in Inspection Mode throws errors.

change those two lines:

in public function enqueue_styles():

wp_enqueue_style('qtip', 'https://cdn.jsdelivr.net/qtip2/2.2.0/jquery.qtip.min.css', null, false, false);

and in public function enqueue_scripts():

wp_enqueue_script($this->plugin_slug . '-qtip', 'https://cdn.jsdelivr.net/qtip2/2.2.0/jquery.qtip.min.js', array('jquery'), false, true);

In both occasions, I had to replace the http with https, now the plugin works fine for me. Is there a possibility for you to provide a generalized solution?

Thanks again,
aliasguru

• This reply was modified 7 years, 10 months ago by aliasguru.

Hi aliasguru,

Thanks for letting us know a solution.
We will add this fix in the next plugin release.

Have a nice day!