VFB error after submit

  • Resolved bluerayconcepts

    (@bluerayconcepts)


    8 years, 6 months ago

    We recently updateg VFB to the latest. After updating when someone clicks submit we get the following error. I will also note that testing other contact form plugins all work fine it is only the VFB latest that is giving this error. The form notification is sent however we get this error:

    Fatal error: Uncaught exception ‘phpmailerException’ with message ‘Invalid address: ‘ in /home/homer/public_html/wp-includes/class-phpmailer.php:946 Stack trace: #0 /home/homer/public_html/wp-includes/pluggable.php(352): PHPMailer->setFrom(”, ”) #1 /home/homer/public_html/wp-content/plugins/visual-form-builder/includes/email.php(401): wp_mail(”, ”, ‘<!DOCTYPE html …’, Array, ”) #2 /home/homer/public_html/wp-content/plugins/visual-form-builder/visual-form-builder.php(1935): require(‘/home/jbidegain…’) #3 [internal function]: Visual_Form_Builder->email(”) #4 /home/homer/public_html/wp-includes/plugin.php(524): call_user_func_array(Array, Array) #5 /home/homer/public_html/wp-settings.php(411): do_action(‘init’) #6 /home/homer/public_html/wp-config.php(89): require_once(‘/home/jbidegain…’) #7 /home/homer/public_html/wp-load.php(39): require_once(‘/home/jbidegain…’) #8 /home/homer/public_html/wp-blog-header.php(13): require_once(‘/home/jbidegain…’) #9 /home/homer/public_h in /home/homer/public_html/wp-includes/class-phpmailer.php on line 946

    https://www.ads-software.com/plugins/visual-form-builder/

Viewing 11 replies - 1 through 11 (of 11 total)

  • I am having the same error on my site. My forms were working. My site is hosted by GoDaddy.

    Hello Bluerayconcepts and drhurd,

    First and foremost which version are you both using? That being said MOST errors like this are caused by the php version on your server being to low for both WordPress and VFBPro, please make sure you are running php 5.4 or better. This is especially common on some of Godaddy’s older legacy servers where they are not able to update the php version for you at all.

    Hope this helps.

    Joseph
    VFBPro

    Thread Starter bluerayconcepts

    (@bluerayconcepts)

    Running PHP 5.6, wordpress 4.6, VFB 2.9

    Running on Cpanel server with all updates done.

    Thread Starter bluerayconcepts

    (@bluerayconcepts)

    Here is the log entry from the error log for wordpress:

    3-Aug-2016 18:10:32 UTC] PHP Fatal error: Uncaught exception ‘phpmailerException’ with message ‘Invalid address: ‘ in /home/homer/public_html/wp-includes/class-phpmailer.php:946

    Running PHP Version 5.4.19, wordpress 4.6, VFB 2.9.1

    This plugin was working? one week ago?

    Doug

    Our form is at https://studioon4th.com/booking/

    Doug

    Fatal error: Uncaught exception ‘phpmailerException’ with message ‘Invalid address: ‘ in /home/content/63/10226863/html/wp-includes/class-phpmailer.php:946 Stack trace: #0 /home/content/63/10226863/html/wp-includes/pluggable.php(352): PHPMailer->setFrom(”, ‘studio on 4th’) #1 /home/content/63/10226863/html/wp-content/plugins/visual-form-builder/includes/email.php(383): wp_mail(‘studioon4th@gma…’, ‘Studio On 4th B…’, ‘<!DOCTYPE html …’, Array, ”) #2 /home/content/63/10226863/html/wp-content/plugins/visual-form-builder/visual-form-builder.php(1935): require(‘/home/content/6…’) #3 [internal function]: Visual_Form_Builder->email(”) #4 /home/content/63/10226863/html/wp-includes/plugin.php(524): call_user_func_array(Array, Array) #5 /home/content/63/10226863/html/wp-settings.php(411): do_action(‘init’) #6 /home/content/63/10226863/html/wp-config.php(90): require_once(‘/home/content/6…’) #7 /home/content/63/10226863/html/wp-load.php(39): require_once(‘/home/content/6…’) #8 /home/content/63/10226863/html/wp-blog-he in /home/content/63/10226863/html/wp-includes/class-phpmailer.php on line 946

    Hello all,

    This is likely a problem with WordPress 4.6, it is our understanding that this issue is actually WordPress 4.6 not VFBPro, that being said we are looking into this issue.

    Thanks,
    Joseph
    VFBPro Support

    OK. I believe I have solved my issue.

    Somehow, in a recent update (whether it was WP or VFB, I don’t know) all my required fields got obliterated. That meant I had no required EMAIL field, which was causing WP to error out saying “Invalid Address” because it wasn’t passing the user/reply-to email address.

    Once I set the EMAIL field back to being required, I was able to assign the user’s email above. Then tested the form and had no error.

    This is very interesting Burlingtonpress. We are certainly looking into what may be causing this issue on our side as well as with WordPress. It does look like WordPress has changed quite a few things again in their database.

    Thanks again all, rest assured that this is very important to us.

    Joseph
    VFBPro Support

    Yes even I too got the solution for the same error, I just added the Email id in VFB->Settings->Email tab, here just added Email id in “Reply-To E-mail” field and updated VFB short code in my page.

    VFB short code has been updated from [vfb id=1] To [vfb id=’1′].

    Thanks

Viewing 11 replies - 1 through 11 (of 11 total)
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