• Resolved Mark Burgess

    (@markburgess)


    Not sure I want to buy….I used Awesome successfully a few years ago, but www.ads-software.com says it hasn’t tested against the current version; it has more negative reviews and now, when I join the mailing list…two different emails arrive with a download link and both generate this following error. Is this plugin being maintained?

    <Error>

    <Code>NoSuchBucket</Code>

    <Message>The specified bucket does not exist</Message>

    <BucketName>awesome-support-public-files</BucketName>

    <RequestId>SP5ZENG9954ZRKJA</RequestId>

    <HostId>oDMa/QP6zKFMfDROg3V7K08bgL+p412bxNcFQoGi8Zf7Z7y47duTq9RJ1ONuuJDnGHatDGilink=</HostId>

    </Error

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  • Plugin Author Jawad Ahmed

    (@jawada)

    Hi Mark (@markburgess )

    Thank you for reaching out and sharing your concerns. We apologize for the inconvenience caused. The plugin is actively maintained, and we’re working to resolve the issues with the download links. Regarding WordPress compatibility, Awesome support is compatible, and we are currently in the process of updating and testing the plugin with the latest version.

    Regarding the email it is is likely a template that is sent to you by mistake, i have asked the team to check it.

    We appreciate your patience and understanding. If you have further questions or need assistance, please let us know.

    Best Regards

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