Viariable product changes to single
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Hi,
I have found problem with changes in Product data section. When I start to edit created before variable product, it automatically changes itself for single in product type drop-down list and always when I edit product I have to change back. When I forget I lose all variable parameters and product is update to single. Maybe someone have any solution?
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Hi @jarwu –
Thanks for reaching out.
To make sure I’m on the same page, it sounds like you might be creating a variable product and somewhere during the process, it’s switching back to a simple product, is that correct?
Can you list out the exact steps you’re taking so we can try to replicate this?
Thanks and looking forward to your reply.
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Hello,
Sorry for lack of answer. I have lost your previous message.
After I create new variable product and publication it , I try to edit again this product and there (after click “edit”) I see “product data – Simple product, this option is selected”. I hope my explanation is clear. When I update with selected Simple product in this case I lose all data for variable product. This is a problem because when for example when I have to change some text in description and just will update it, it always automatically will change variable product to simple product. Only solution which works now is don’t forget about every time before update product, to change product data from Simple to Variable product.Hi @jarwu –
Thanks for the detailed explanation.
Would you mind copying and pasting your System Status Report into this thread so that we can check for any red flags there? You can find this by going to WooCommerce > Status > System Status > Get System Report in your WP-Admin dashboard.
Thanks and looking forward to your reply!
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