Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Saurabh

    (@saurabhshukla)

    Hi,

    Could it be due to the file formats?
    Due to the nature of internet, we only support mp3 and mp4, by default.

    Regards.

    Thread Starter Deepansrec

    (@deepansrec)

    Thanks for ypur reply,
    Iam used this plugin in Localhost only, but i can`t uploaded Video MP4 to Album

    [ Signature moderated. ]

    Plugin Contributor Saurabh

    (@saurabhshukla)

    If you try uploading it into a regular post, do you still face issues? Because most of the times, this happens because of the file size limit.

    Plugin Contributor Saurabh

    (@saurabhshukla)

    Hi,

    Could you share the error log? So, we could pin point this issue.

    Regards.

    Plugin Contributor Saurabh

    (@saurabhshukla)

    No updates and we’ve released updates since. Assuming this is resolved.

    I am experiencing the exact same issue and I would be glad to share my error log. Where is the log located that you need?

    Actually, I just discovered what is going on, if anyone else stumble across this post. My current setup is WordPress 3.5.1 running in multi-site mode. I have Buddypress 1.7 running with a self-built theme. I discovered that by going to the Media Upload area, I couldn’t upload this file either. However, by going to this area, I did get an error that I could work from (I would like to suggest in future releases of this plugin, that you include some error feedback as I can see how the lack of this could be frustrating for my end-users.

    The error that I received said that the file type was not supported (it was an MP4). When I went into Network Admin Dashboard > Settings > Network Settings I discovered that MP4 was not in the list of allowed MIME types. Once I added MP4 to the list, I was able to upload videos. Hope this helps others who are stuck in this situation.

    Thread Starter Deepansrec

    (@deepansrec)

    Saurabh Shukla, when i upload mp4 video , only functioning in chrome browser, its not uploading in firefox

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Video Album not compatible,,, i can`t upload video file’ is closed to new replies.