• Resolved chadwainscott

    (@chadwainscott)


    Hello All,

    I’m having an issue with when I add a video block to a page…it shows fine on my back end, however when I preview the page, It just has a blank spot where the video should be.

    I’ve double checked privacy and everything should be ok there. It happens with vimeo and youTube Video Blocks.

    I have figured out that the JetPack plugin seems to be causing the issue. When I deactivate the JetPack plugin the problem goes away. However it seems that I need to have the JetPack plugin for my Woocommerce to work with paypal. Sorry I’m fairly new to all this. So I’m not really sure how to fix this issue. Any help would be greatly appreciated. I’ve seen some similar topics where the video shows only the link, but mine is just a blank spot. Nothing quite like this in here. And also nothing where the problem is fixed by disabling JetPack.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 20 total)
  • Moderator James Huff

    (@macmanx)

    Would you please give us a link to exactly where we should see the video?

    Thread Starter chadwainscott

    (@chadwainscott)

    Sure…I think I still had my coming soon up.

    The page is https://www.writteninthestarz.net

    The video should appear at the very bottom of the sample page, after the main text, before the search bar and footer information. However there is just a blank space where the video should be.

    • This reply was modified 5 years, 11 months ago by chadwainscott.
    Thread Starter chadwainscott

    (@chadwainscott)

    Also, just to be sure…I installed the health check plugin. With all plugins disable it was fine. As soon as I enabled JetPack…the video disappeared again.

    Moderator James Huff

    (@macmanx)

    Which version of Jetpack are you running?

    Looking at his source code, the jetpack.css is jetpack.css?ver=7.1.1.

    I also noticed that Vimeo is complaining that it’s not a Vimeo video:

    
    <figure class="wp-block-embed-vimeo wp-block-embed is-type-video is-provider-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">
    <!-- vimeo error: not a vimeo video -->
    </div></figure>
    

    Wonder if something is modifying the URL before sending it to Vimeo and it breaks?

    What parts of Jetpack do you have enabled? I have Stats, Akismet, Sharing, and Comment Subscribing enabled and things seem fine. Although, my Jetpack Dashboard is blank.. but that could be my browser config.

    Thread Starter chadwainscott

    (@chadwainscott)

    Yes, double checked and it is JetPack version 7.1.1. I have whatever features come on when you first install. I haven’t changed anything. I just started building this site yesterday.

    Thread Starter chadwainscott

    (@chadwainscott)

    Update. I appoligize…I was wrong about one thing. I switched it to a youTube Video and the youTube works fine.

    I’m still having trouble with my Vimeo videos. I tried several different ones and none of the Vimeo videos work.

    Thread Starter chadwainscott

    (@chadwainscott)

    Some further testing.

    Here is the source code with JetPack activated.

    <figure class=”wp-block-embed-vimeo wp-block-embed is-type-video is-provider-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio”><div class=”wp-block-embed__wrapper”>
    <!– vimeo error: not a vimeo video –>
    </div></figure>
    </div><!– .entry-content –>

    Then…then only thing I did was deactivate JetPack and problem was solved. Here is the code for that.

    <figure class=”wp-block-embed-vimeo wp-block-embed is-type-video is-provider-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio”><div class=”wp-block-embed__wrapper”>
    <iframe src=”https://player.vimeo.com/video/150464361?dnt=1&app_id=122963&#8243; width=”640″ height=”360″ frameborder=”0″ title=”Gary Powell, Certified Health Coach, Take Shape For Life” allow=”autoplay; fullscreen” allowfullscreen></iframe>
    </div></figure>
    </div><!– .entry-content –>

    I reactivated the JetPack plugin and it still seemed to be fine. Until I setup Jetpack then the problem returned.

    • This reply was modified 5 years, 11 months ago by chadwainscott.
    Moderator James Huff

    (@macmanx)

    I had no trouble under WordPress 5.1.1 with Jetpack 7.1.1 active: https://cld.wthms.co/Rtav0r

    Make sure that you are using the Vimeo block: https://cld.wthms.co/zqY0Zt

    And simply pasting in the video’s URL: https://cld.wthms.co/r8uRp8

    Thread Starter chadwainscott

    (@chadwainscott)

    Ok..so I was using just a regular video block.

    However, I put another one below the first and I made sure it was a Vimeo block. The link is directly pasted in from Vimeo. And that one is giving me the same result.

    Thread Starter chadwainscott

    (@chadwainscott)

    Also, I just tried removing the original, and leaving just the Vimeo block and I still get the same result.

    Moderator James Huff

    (@macmanx)

    Does it work if you deactivate _all_ plugins?

    If not, does it work with all plugins deactivated under the Twenty Nineteen?

    It definitely works for me, so it’s neither WordPress nor Jetpack. It has to be conflict elsewhere.

    Thread Starter chadwainscott

    (@chadwainscott)

    Ok…think I found a weird solution. Getting ready to post some screen shots.

    Thread Starter chadwainscott

    (@chadwainscott)

    So…I noticed your link in your screen shot was different than my Vimeo link when I copy the link from my video.

    When I click to copy my link in my vimeo account here.
    https://d.pr/free/i/woGiT1

    It copies this link here.
    https://d.pr/free/i/E118OV

    Thats the link I was using. However I noticed your’s was different, and I wasn’t sure where the one you were using was coming from. So back in my Vimeo account…I realized the link in the address bar was different than the one when you copy it directly from the video. That was the link you had. It’s here.
    https://d.pr/free/i/t4KRyX

    When I use that link for the video it works. Not sure why this would matter. Whenever you copy from the video share link it provides the other one that doesn’t work. You have to play the video and copy the link that is in the address bar I guess. That fixed my problem.

    Thread Starter chadwainscott

    (@chadwainscott)

    Also, I figured out if your video link is a private link through Vimeo it won’t work also. On a side note its weird that my original link that was different from yours works fine if I don’t have JetPack enabled.

    • This reply was modified 5 years, 11 months ago by chadwainscott.
Viewing 15 replies - 1 through 15 (of 20 total)
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