Video can’t be seen on Mobile devices

  • Resolved registriran

    (@registriran)


    3 years, 3 months ago

    Hi,

    I installed the plugin yesterday and everything seemed to work as it should until I checked my page from my phone.

    There, it looks as if there’s no video at all. I read through other threads here and tried enabling “cache thumbnails locally” and also added the filter in my functions.php without success.

    Could you please provide guidance on how to fix that?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    Looks like an issue with CSS optimization in WP Rocket, can you try disabling that for a second to confirm?

    Thread Starter registriran

    (@registriran)

    Hi,

    I deactivated “optimize CSS delivery” in WP Rocket.

    The other two checkboxes were “combine CSS files” and “Minify CSS files” which I did NOT deactivate.

    Cleared cache.

    It still doesn’t show up on my end.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    for now disable “combine” and maybe even “minify” too maybe?

    Thread Starter registriran

    (@registriran)

    Did that too now.

    Still not showing for me.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    seems to work when busting the page cache (by adding a random querystring, e.g. https://aquanswers.com/best-uv-sterilizer-aquarium-clear/?sqf=sdf) so you probably have page cache(s) to clear?

    Thread Starter registriran

    (@registriran)

    Hmm, I cleared all cache possible, like every option in WP rocket possible + Cloudflare… I’m at my wits’ end here.

    The only other thing I could think of could be some sneaky option in the Asset CleanUp plugin… Any suggestions?

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    your host might have a page cache as well, maybe ask them to clear it too?

    Thread Starter registriran

    (@registriran)

    Hey,

    Talked to my hosting and they found out that some of my optimization plugins were conflicting with each other.

    So I have WP Rocket, WP Asset CleanUp, Flying Images, Flying Scripts, Flying Pages.

    The hosting guys disabled everything except WP Rocket and the issue seems to have been fixed now (as you can see?).

    I will try to find the particular plugin and option that were creating the conflict and post it here before marking this as resolved, but if I can’t – I will still mark it as resolved eventually.

    Anyway, thanks for the help – I’m very pleased.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    ah, great! ??

    you’re welcome, feel free to leave a review of the plugin and support here! ??

Viewing 9 replies - 1 through 9 (of 9 total)
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