Video doesn’t show up

Hi @mikeleg5799!

If you go directly to that dropbox mp4 file link, do you see it appearing similarly, as for example this video:
[video src="https://www.w3schools.com/html/mov_bbb.mp4" /]
that only the video is there and nothing else?

Please send me a link to where we can check out this problem!

Also please rather write us here:
https://smartslider3.com/contact-us/support/?topic=Other&platform=WordPress&version=Pro&website=website-yes&slider-export=slider-yes&send-screenshot=sreenshot-no

because wp.org doesn’t allow us to support Pro version in these forums.