• Hello, I’m having trouble with embedding videos from Wistia on to my timeline. Previously, this was working properly.

    Wistia gives two embed code options for embedding videos. When I try using the “responsive standard” option, I add the following HTML to my timeline story:

    <script src="https://fast.wistia.com/embed/medias/g42fpb7l6r.jsonp" async></script>
    <script src="https://fast.wistia.com/assets/external/E-v1.js" async></script>
    <div class="wistia_responsive_padding" style="padding:56.25% 0 0 0;position:relative;">
    <div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;">
    <div class="wistia_embed wistia_async_g42fpb7l6r seo=true videoFoam=true" style="height:100%;position:relative;width:100%">
    <div class="wistia_swatch" style="height:100%;left:0;opacity:0;overflow:hidden;position:absolute;top:0;transition:opacity 200ms;width:100%;">
    <img src="https://fast.wistia.com/embed/medias/g42fpb7l6r/swatch" style="filter:blur(5px);height:100%;object-fit:contain;width:100%;" alt="" aria-hidden="true" onload="this.parentNode.style.opacity=1;" />
    </div>
    </div>
    </div>
    </div>

    After publishing the page, the video embed does not display. The following appears in the page’s HTML source:

    <p><br />
    </p>
    <div class="wistia_responsive_padding" style="padding:56.25% 0 0 0;position:relative">
    <div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%">
    <div class="wistia_embed wistia_async_g42fpb7l6r seo=true videoFoam=true" style="height:100%;position:relative;width:100%">
    <div class="wistia_swatch" style="height:100%;left:0;opacity:0;overflow:hidden;position:absolute;top:0;width:100%">
    <img src="https://fast.wistia.com/embed/medias/g42fpb7l6r/swatch" style="height:100%;object-fit:contain;width:100%" alt="" aria-hidden="true" />
    </div>
    </div>
    </div>
    </div>

    There’s also a “responsive fallback” option. I also tried that option, which uses this HTML:

    <div class="wistia_responsive_padding" style="padding:56.25% 0 0 0;position:relative;">
    <div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;">
    <iframe src="https://fast.wistia.net/embed/iframe/g42fpb7l6r?seo=true&videoFoam=true" title="The Khoury College Oath for Computing Professionals Video" allow="autoplay; fullscreen" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" msallowfullscreen width="100%" height="100%"></iframe>
    </div>
    </div>

    After publishing the page, the video does embed does not display. This appears in the page’s HTML source:

    <div class="wistia_responsive_padding" style="padding:56.25% 0 0 0;position:relative">
    <div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%">

    </div>
    </div>

    Is there a way to prevent the HTML I’m adding to the timeline story from getting altered when it’s displayed on the page.

    The page I need help with: [log in to see the link]

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  • Plugin Support aniketji

    (@aniketji)

    Hi @rdonaghy,

    We have checked this, and it seems you are using the pro version of the Cool Timeline plugin but an outdated version. Please update the plugin to the latest version. For further queries, as a premium user, you can contact us through our official support form to receive premium support. We would be happy to resolve your issue there.

    https://my.coolplugins.net/support/

    Thank You.

Viewing 1 replies (of 1 total)
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