• Resolved eaayoata

    (@eaayoata)


    Hello,

    Great plugin but I have similar error with the video icon not being displayed.. I am using Flatsome theme…

    Any clues? How can I fix it? I tried playing around with the icon styles but it didn’t help.

    Here’s a link:
    https://bykoustrup.dk/product/skjorte-tunika-roed-onesize-plus/

    If I start switching the images – the video is there but not the icon..

    Any help will be greatly appreciated!

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Martin Valchev

    (@martinvalchev)

    Hi, your theme doesn’t use basic WooCommerce elements and also uses a different slider. This theme doesn’t have a free option as far as I can see, so at this point I won’t be able to make the plugin combine with this theme. If I manage to make the plugin compatible with your theme I will let you know here. Thanks for the feedback

    Plugin Author Martin Valchev

    (@martinvalchev)

    Hi, if you update to version 1.18 basic support for Flatsome theme has been added, I hope this will fix the problem you are having.

    I hope if you have time to leave a rating for the plugin, it is important to continue developing it

    Thread Starter eaayoata

    (@eaayoata)

    Hello,

    Thank you so much for providing support for Flatsome, this is amazing from your side. We will test, get back to you and leave a review of the plugin!

    Thread Starter eaayoata

    (@eaayoata)

    We have just tested it and it works brilliantly… Thank you so much for your support and effort!

    Plugin Author Martin Valchev

    (@martinvalchev)

    Great, glad it worked for you and thanks for the rating.

Viewing 5 replies - 1 through 5 (of 5 total)
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