Video in Slow-Motion

  • Resolved Claudia Schmid

    (@eizellspende)


    6 months ago

    Hello,
    Some of the videos I host via Jetpack Video press are only played in slow motion. The video is played in slow motion, the sound in normal speed, what is the problem?
    Since the videos are only visible in a membership area, I can’t post a link here

    Chris

Viewing 1 replies (of 1 total)
  • Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @eizellspende,

    To better assist you with the slow-motion playback issue of videos hosted via VideoPress, could you please provide some additional details:

    1. Is this happening on all devices and browsers, or only specific ones?
    2. Have you checked the video files themselves to ensure they play normally outside of the membership area?
    3. Are there any console errors in your browser when the videos are playing?

    Having some more information on these questions will help us pinpoint the issue. If you want it to remain private, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread.

    Thank you!

Viewing 1 replies (of 1 total)
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