Video is not showing in gallery Beaver Builder Lite Theme

  • Resolved starpainttech

    (@starpainttech)


    4 months, 1 week ago

    I switched to try your plugin because iconic has a critical error – and I found this might help me replace the products with video

    But in the gallery the video does not show up because of this plugin https://www.ads-software.com/plugins/woocommerce-image-zoom/

    I disabled the plugin but the video only shows as a thumbnail not in the gallery popup

    if I click adjust size to theme settings then the video is too large

    the only way to make it show up with a proper size is with the Show video first in product gallery option clicked

    i was hoping if the video shows as a thumbnail, they could click and it would pop up like the image would

    and it would be nice if I could use my image zoom plugin

    i welcome your assistance, thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Martin Valchev

    (@martinvalchev)

    Hello,

    As far as I can see you are missing the default HTML elements that WooCommerce uses, this is obtained from custom code, from your theme or plugin. As far as I understand you are using Beaver Builder Lite with it if you have changed anything on the product gallery it is very likely not working with the plugin. I recommend if you have any customization on the product gallery to remove it.

    Thread Starter starpainttech

    (@starpainttech)

    Hi thank you for your response

    I have no customization on product gallery

    Ok I will try at the top until I find another plugin that works.

    Plugin Author Martin Valchev

    (@martinvalchev)

    If that’s the case from the theme you could try looking at the theme settings with different options.

    I’m very sorry it’s not meeting your expectations. I wish you success !

    Thread Starter starpainttech

    (@starpainttech)

    ok I will try , maybe there is some css that I can use ?

    Thanks for your help

Viewing 4 replies - 1 through 4 (of 4 total)
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