Video List not displaying

I created a staging site and deactivated *every* other plugin, still nothing.

Hi there,

Thank you for reaching out about this.

The Video List page attempts to read the list of the videos you have by making and index call. This is by default disabled in your Ziggeo account. To activate it, you would need to do the following:

1. Log into your Ziggeo account (if not already)
2. Click on the application that you are using in your WordPress website
3. Click on Manage sub menu under that application (located in left side menu)
4. Now click on “Authorization Settings” option on the right
5. Scroll down an make sure that the option “Client is allowed to perform the index operation” is checked
6. Once it is checked, click on Save button.

As you do, refresh the Video List page and it will be shown.

Planned update is that the same page is using our SDK so that you do not need to activate this option. I believe that it will also be useful if we show this message if the access is not allowed so it is easy to see what is needed to make it work.

Please do let us know how it goes as well ??

Fantastic! That worked. Those directions should be somewhere in the WP docs on your site ??

Is there an easy way (shortcode?) to add the video to a page or post?

Ideally the Video List would have a shortcode that could be copied to place each video in page builders.

And is there a way to filter/search through the video list by the “Title” field?

Awesome, glad to hear it is working for you now ??

You are right about the docs. We are working on improving our docs with more info.

Is there an easy way (shortcode?) to add the video to a page or post?

Yes. There are few different ways you could do it actually ??

In examples bellow you will see {video_token} which is where and how you would add your video token in place of that string/keyword.

[ziggeoplayer {video_token}]
[ziggeoplayer]{video_token}[/ziggeoplayer]
[ziggeoplayer video="{video_token}"]

This would create a player with the default values like so:

<ziggeoplayer  ziggeo-video="{video_token}" ziggeo-theme="modern" ziggeo-themecolor="red" ziggeo-width="360" ziggeo-height="240"></ziggeoplayer>

The one you would use would depend mostly on what you would like to do or what looks best for you. For example in last example the video is parameter, so you could add any other parameters if you wanted right in there as well.
* The plugin has its default values, and you can set your own in the plugin settings.

The Video List does not have option available (added to our list so it is included in the next version). That said it will show you the token of each video so you would replace it with the token in the code examples above.

And is there a way to filter/search through the video list by the “Title” field?

Unfortunately no. Our API does not support this feature so the plugin does not neither. You would need to search for title manually. What we could do is to add a filter to make it easier to highlight any videos on the page that have specific title.

Generally the title of the video is unique to the video while the tags that are set are the best way to search for one or more videos. Our API supports search by tags (and so does Video List page and the Videowalls plugin), which might be better way to go if you want to show multiple pages with videos that have same tag.

* by default the recorder will add some tags such as:
ziggeo-tags="wordpress,{wp_user_name},post,post_{post_id}"

You could of course always add your own as well.

Thanks.

How to I use a template in on a page/post? Say I created a template ID “video_player”.

Do I use [video_player] instead of [ziggeoplayer]?

And do you know why the player only shows/plays 2min on WP of the 38min video I uploaded?

How to I use a template in on a page/post? Say I created a template ID “video_player”.

In our Github repository a new version of this is already available which will be used in future, however it is not yet completely updated with everything we had planned. So I will tell you what is available for version 2.12 and earlier.

You could:

1. Set the default codes

Go to Settings and set the field Ziggeo Player Config with the value of your player template. This would then be used to create all of your players with the same code even if you do not specific the template.

Using any of the above codes would then find the defaults and apply them.

2. Use the template itself

[ziggeoplayer video_player]

* You can add the above to both pages, posts or custom post types, it should convert it to the player.

And do you know why the player only shows/plays 2min on WP of the 38min video I uploaded?

That should not be the case, however it might happen due to some setting. The easiest to validate is if you try playing it on Videos List page. There should be the same as in your Dashboard.

I would suggest reaching out about this over [email protected] instead, since in most cases we would need to check your page or the video itself to be able to tell you more specific info. If shared here anyone can see the same, while in ticket you would only share it to us.

I figured out the duration issue (I was using the default uploader).

For some reason I can’t use the “Delete” icon in the video list. Is there a way to activate that?

And also, what do I need to add to the shortcode to force the HD version to be played by default?

And will there be an option to “Download” a video from the Video List page in the next release?

Hi there ??

Glad to hear that you got it all set up.

Going forward it might be best to open new support tickets (here or on our support side – [email protected]) for different things, just to be able to use these as helpful reference for everyone searching for something specific ??

For some reason I can’t use the “Delete” icon in the video list. Is there a way to activate that?

This is intentional. The reason is that by default it is only possible that you delete the videos. The method our Video List is using now is by the use of client side calls, which are not as safe as server side ones. Well safe, just not safe for delete requests.

So this by default requires the use of auth token (recommended) or to disable the checks (not recommended).

So to use the auth token, you need to do 2 things:
1. Create auth token
2. Add it to WordPress so it is used.

OK, so auth tokens are described here: https://ziggeo.com/docs/api/authorization-tokens/ so you can check it out to see more about what they offer.

To create, the easiest is for you to:
1. Log into your Ziggeo account
2. Go into the application that you will be using
3. Then click on the Auth Tokens in the sub menu (on the left)
4. Click the + button on this page
5. Remove the date if any is present and just leave all fields blank
6. Under Grants just replace “read” with “destroy” so your grants look like this:

{
  "destroy": {"all": true}
}

7. Click on Save button
8. Now copy the value that is shown under “Token”.

Now second step is much easier. Just paste the token you got from above steps into the WordPress plugin settings. For this you would:
1. Log into your WordPress admin
2. Click on the plugin Settings (just above the Videos List)
3. Go to Experts Settings tab
4. Paste the token into the field called “Ziggeo Server Auth Token”
5. Click on Save.

Once you do, just head over to Videos List page, refresh and the remove button will work. It will utilize the server side auth token and attempt to remove the video. If all is good, you will see the video turn red and get removed from your Dashboard.

If not, I suggest writing to [email protected] so that we can check it out for you (for example we can not share tokens here).

And also, what do I need to add to the shortcode to force the HD version to be played by default?

Our docs show this in more details: https://ziggeo.com/docs/how-tos/javascript/recording-hd-videos/

For WordPress template, you would need to provide it with ‘video-profile’ parameter (both creation and setup is explained on the link above).

Once it is set that would be it ??

If the videos are already set as HD in your account (HD streams are available), then you can add stream-height and set it to 720 for example so that our player finds the 720 stream and plays that one (or closest one if 720 is not available).

* You will need video profiles set up first

And will there be an option to “Download” a video from the Video List page in the next release?

Not yet, however it is very simple to add new things to our list by going to https://feedback.ziggeo.com and adding any new cool features that you would like to see ??

* This is best way to add features that we did not yet have in a plan, so it is easy for others to upvote and us to pick up and add.
* That said, the videos can be downloaded, just not from the Videos List page.

PS: I am marking this as resolved as we resolved the videos not showing originally, and we do welcome you to write to us here in new threads or directly to our email ??