• theautisticenvironmentalist

    (@theautisticenvironmentalist)


    Hi

    The two videos I added to my ‘about’ and ‘contact’ page have stopped working.
    They only show a static page of colour.

    I can still play the videos in ‘my media’ but when I embed them to a block on these pages and select ‘play loop’ and ‘hide player control’, they stop working.

    So far I have: removed and re-loaded both videos from scratch. I have tried changing their size to no avail. I have de-activated ALL my plug-ins but they still don’t work. I have tried using a different browser, still no joy.

    My header video on my home page still works, which is weird.

    What else should I try doing ?
    I’m wondering if it’s just something really basic I’m not doing?

    Any help is greatly appreciated!!!! I am new to website building and finding it a mine field.

    Thank you!!

    Georgie

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • corrinarusso

    (@corrinarusso)

    It would seem you have resolved this issue?
    Videos on the contact page and the about page play in my browser on page load.

    Thread Starter theautisticenvironmentalist

    (@theautisticenvironmentalist)

    I just this moment found that if I disabled each control one by one, then re-activated them, the video works, but not the sound…. So for now i’ve switched the sound off. Not ideal and not fixed but an interim measure..

    corrinarusso

    (@corrinarusso)

    the video works, but not the sound…. So for now i’ve switched the sound off. Not ideal

    Hmmm …….. sounds ideal to me.

    Good to know it’s resolved!

Viewing 3 replies - 1 through 3 (of 3 total)
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