Vídeo not playing

  • Resolved subuser

    (@subuser)


    5 years, 2 months ago

    Hi,

    I am trying to get this plugin working, i’ve manage to link the vídeos in diferent ways, but none of them has the controls and the ones that are from an youtube source only work if i enable the youtube comands on the settings panel.

    Can you help me getting this to work.

    Thanks
    BR

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor wpvideogallery

    (@wpvideogallery)

    Probably a conflict with the cache plugin (WP Fastest Cache) you use.

    1. Go to your WordPress Admin Panel => Pages menu.
    2. Find the page with the title “Player Embed”.
    3. Edit the page, locate the setting to disable the cache on this page and disable it.

    Hope, this solved your issue!

    If still, this doesn’t work, kindly submit a ticket on our website here https://plugins360.com/support/

    Thread Starter subuser

    (@subuser)

    Hi,

    The action above didn’t resolve the problem :/… i will submit a ticket on your website.

    Thanks for the help.

Viewing 2 replies - 1 through 2 (of 2 total)
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