video not showing image preview before playing

Hi,

It’s working fine for me, just clean your mobile cache and cookies, clear your browsing history and hard reload.
Thanks.

Which browser? I am looking in chrome. cleaned cache. but still showing black screen preview.
can you send me screenshot?

Hi,

For a quick solution you can try plugins like this: https://www.ads-software.com/plugins/video-thumbnails/

Thanks

I have tried this & think this plugin not support self hosted videos.

https://www.ads-software.com/plugins/video-embed-thumbnail-generator/

Hi kshirsat,

here Screenshot of your website.

Yes Rachna. Which browser? I think there is no need to use any thumbnail plugin if its works in many devices. Badluck my mobile or chrome browser is not supported.

Chrome and Firefox also, for me working fine in both browser, just clean your cache.

Hi Prashant Thanks for reply,

Video Embed & Thumbnail Generator is showing thumbnail when i add video via post editor, but i am linking videos via plugin https://www.ads-software.com/plugins/featured-video-plus/ which not showing thumbnail generated via Video Embed & Thumbnail Generator. because its using shortcode.

Featured-video-plus is my compulsory requirement. I think I should wait till default wordpress media player supports all mobile devices.

Hi Rachna,

After clearing history & updating chrome still not working in chrome but working in firefox . On other mobile its working in both the browsers. thanks for clarify this.

I tried 3-4 mobiles. Its not a problem with player but browsers problem or something else not supporting.

Will keep my work going on.