• Resolved laurynn

    (@laurynn)


    I’m using your video slider plugin on my website and the shortcode works fine on the page. But the php code isn’t working correctly. I have it placed on the bottom of my homepage and it seems to be duplicating itself.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author richteam

    (@richteam)

    Dear laurynn.

    We have two shortcode types. The first shortcode is [Rich_Web_Video id=”1″]. You must copy and paste it into Your page.
    The second shortcode is designed for the theme <?php echo do_shortcode(‘[Rich_Web_Video id=”25″]’);?> . You must to copy the second shortcode and paste it into Your theme’s header.php file. And it will be always shown on the top of Your page.

    But We looked. You placed two shortcodes on your page, yes? When You put one shortcode, does it work correctly?

    Thank you.

    Thread Starter laurynn

    (@laurynn)

    No, I placed one shortcode on this page and it works great https://www.goldenview.org/?page_id=98

    And then, I took the PHP code and placed it within the code of my front page (I have background in coding) and the video is there – look at the bottom of the homepage – but below it, there are a bunch of weird duplicates https://www.goldenview.org/

    I just don’t know why the duplicates are there. If this isn’t something that can be fixed I’ll need to find another plugin to use.

    Plugin Author richteam

    (@richteam)

    Dear laurynn.

    We understand you. The shortcode does not work with the same shortcode. You placed on the site the same slide one with PHP Code and the other just a shortcode. Please do so that the shortcode’s ID will be other. Please copy the slider and put another shortcode with another ID. In this way it will work.

    Thank you.

    Thread Starter laurynn

    (@laurynn)

    I duplicated the slideshow and used the second code for the PHP code and it is doing the same thing.

Viewing 4 replies - 1 through 4 (of 4 total)
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