Video sound not working

  • Resolved designbysue

    (@designbysue)


    1 year ago

    It seems everytime I work in wordpress I find another road block with something that to me seems like it what I am trying to do should just work as it is common sense. I hope someone can help me please.

    I added a video with sound to my home page using elememtor and the video widget. I set it up to autostart with loop on. It did not work so after researching the problem on the internet I find the solution is to mute the video. Well now the video does autoplay and loop but without sound. What the heck? I can’t be the only one who needs sound with their video. So does anyone have a solution to this problem? I have looked for addons but can’t find one that states it solves this problem, Please help me get my sound working

    The page I need help with: [log in to see the link]

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  • Plugin Support vipul78

    (@vipulelementor)

    Hi @designbysue

    The Autoplay of video on browsers is actually dependent on guidelines set for the browsers.

    These guidelines require the video to be muted if they are supposed to autoplay.

    You can read up more about this in these resporces:

    Autoplay MDN Web Docs

    Autoplay Policy Google Chrome

    I hope this helps shed some light on the topic. This is not managed or controlled by Elementor, it is in the Browser policy.

    Plugin Support vipul78

    (@vipulelementor)

    Hi there
    I shall be closing this ticket due to inactivity.

Viewing 2 replies - 1 through 2 (of 2 total)
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