Video thumbnail failed to save (new)

Hi just4me67,

Regarding the other site, do you have any error messages being reported in the console of your browsers developer tools?

For the first issue, if the update just added does not correct your issue please let me know.

Hi,
same issue

(fresh install)
When i want to add new video
– error: {message: “Video thumbnail failed to save”, code: 200}
When i want to delete video or album
– error: {message: “A database error has occurred”, code: 200}

@nightplayer Can you give me more details regarding, your WordPress, PHP, GD or Imagick versions? Thanks!

Hello Dustin,
I am also experiencing this problem. I cannot add videos to the galleries (error message: Video thumbnail failed to save), and cannot delete albums either (nothing happens then).
My site is: https://www.digitpaul.se, using WordPress : 5.2.1 multi-site and PHP/MySQL : 7.2.19 / 5.5.5

@pouicpouic I’ll be publishing a patch for the plugin today or tomorrow to help narrow down the issues. Look for the update before Monday. Then let me know what error messages you receive.

Unfortunately it’s still not working, I can’t either add a new video (message: Video thumbnail failed to save) nor delete an empty album (nothing happens then, no error message)

@pouicpouic What version of the plugin are you using?

It’s been a while, but I found a solution … I started to analyze your plugin, I looked at how it was built step by step. I came to the conclusion that the problem is not a PHP version, or access permissions to files, or the plugin itself. The reason for all these problems is Google itself. I checked the url https://www.googleapis.com/youtube/v3/videos?part=id,snippet&id=U8W3oX0dDD8&key={PASTE API KEY} which response should be the video parametrs, and at each generated API key its generating error. Only after the creation of a new Google account, the correct response was generated (i’ve got really simple and small website and no way i reached the api request limit)

And if you’ve the same issue, check this url (the response schould be not the error ;))
https://www.googleapis.com/youtube/v3/videos?part=id,snippet&id=U8W3oX0dDD8&key={PASTE API KEY}

Hello, I tried again to add some videos after updating the plugin today, and the error message now says: “Imagick or GD may be missing or bad YouTube API Key”
Plugin Version: 2.0.4, WordPress Version: 5.2.2 multi-site, PHP/MySQL : 7.2.19 / 5.5.5

@pouicpouic With that specific error, please check to make sure you have a valid YouTube API Key in settings, as well as have Imagick or GD installed. You can check if these are detected on the settings page of the plugin.

The API Key is valid. Is it necessary to install additional plugins Imagick/GD to be able to use uTubeVideo Gallery? Until recently uTubeVideo Gallery was working smoothly without this. I already use Nextgen Gallery and I’d rather not overload the site with plugins.

@pouicpouic Imagick or GD are both PHP extensions. One or the other have always been required. Without them the plugin has no way to save thumbnails.

Oh, sorry @dman25560, I misunderstood this. On the Server Information sidebar GD is marked green, and this was confirmed by the Host.

@pouicpouic Can you follow nightplayer’s post above and try to go to this page.

https://www.googleapis.com/youtube/v3/videos?part=id,snippet&id=U8W3oX0dDD8&key={api_key_here}

You should get video information back. If not your API key is bad for some reason.

Thank you @dman25560 and @nightplayer. Yes, the problem was solved by creating a new Youtube API key with another google account. Now uTubeVideo is working normally again.