Video (uploaded) playback won’t stop automatically if the popup window is closed

  • Resolved Major@PG

    (@tmajor)


    5 years, 7 months ago

    I need an uploaded video in the popup window to be automatically played on a click event and stopped if the popup window is closed.

    The first part works perfectly (both the WP integrated player and Videojs HTML5 Player plugin short-codes are functioning) however the playback won’t automatically stop if the popup window is closed, instead of that it’s playing continuously hidden in the background.

    Is there a simple workaround?

    • This topic was modified 5 years, 7 months ago by Major@PG.
    • This topic was modified 5 years, 7 months ago by Major@PG.
    • This topic was modified 5 years, 7 months ago by Major@PG.
    • This topic was modified 5 years, 7 months ago by Major@PG.
    • This topic was modified 5 years, 7 months ago by Major@PG.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Major@PG

    (@tmajor)

    I must correct myself: auto-play is also a failure. It starts video playback immediately, before the click event.

    It seems that the reason for all those problems is the preloaded and simply hidden content.

    It would be a nice to have option if one rather dynamically after a trigger event wants to load the popup window html code instead of preloading and hiding it.

    Dear @tmajor,

    Could you, please, share a URL where we can see this issue live?

    Thread Starter Major@PG

    (@tmajor)

    Please click on the “zum Video” button on the first slide to see the popup window:
    https://hartmann-os.com/
    Video playback will start in background immediately after the page is loaded, it won’t wait till popup widow is triggered, and won’t stop if it is closed.

    Dear @tmajor,

    Could you, please, specify what plugin have you used to display the content in the popup?
    We’ll be happy to assist you privately in our ticketing system if you don’t mind: https://sygnoos.ladesk.com/submit_ticket

    Thread Starter Major@PG

    (@tmajor)

    No problem, i’ll open a ticket.

    The content is a simple video player generated by WordPress Editor (classic not the Gutenberg-Editor), but I also tried “Videojs HTML5 Player plugin”. Nothing special is used here.

    It is for me clear, that a simple video content with auto play turned on, will start immediately and will not stop the playback probably because the whole popup content is immediately loaded and stays as a hidden html content in source-code. A delayed, dynamic loading of the whole popup content and removing it completely form the html source after closing the window as an option for popup events would be the perfect solution I think.

    • This reply was modified 5 years, 7 months ago by Major@PG.
    • This reply was modified 5 years, 7 months ago by Major@PG.
    Thread Starter Major@PG

    (@tmajor)

    No answer for my ticket yet.. is it forgotten? If you can’t make out a simple solution, just send me a short answer that I should not wait for it. I’ll figure it out myself.

    Dear @tmajor,

    We have responded to your ticket yesterday.
    Seems you haven’t received our email.
    I just resent the reply again.
    Please, check your Inbox and the Spam folders and let us know if you still don’t receive our emails.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Video (uploaded) playback won’t stop automatically if the popup window is closed’ is closed to new replies.