Video won't play in Firefox

  • Hi Dustin

    I have spent hours trying different types of encoding, from uploading file manually to server, uploading file to media library and trying to use an extern URL.

    Nothing happens, the video just loops in Firefox. Then I tried using your default video – nothing changed – still looping.

    I thought… Maybe it’s Firefox? So I opened the blog/post in Chrome – and there it goes… plays without a second delay.

    Can you help me figuring out how to get the video player working in all browsers as I am working on this blog for a client ??

    The blog is “Coming Soon” protected – so let me know how I can give you a username and a password – your eyes only…

    Link to blog: https://michaelwith.com/blog/

    Link to (non-)functional video: https://michaelwith.com/blog/video-true-colors/ (both works in chrome, none works in firefox)

    Best Regards from Denmark
    Chanett Kolds?

    https://www.ads-software.com/extend/plugins/videojs-html5-video-player-for-wordpress/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Dustin Lammiman

    (@nosecreek)

    Does the video on videojs.com play correctly for you?

    Have you tried using a different theme to see if it plays correctly? Maybe there is a conflicting script in the theme?

    Thread Starter Chanettk

    (@chanettk)

    Hi Dustin

    This may sound a little confusing, but when I wrote this support ticket yesterday none of the videos were playing. I haven’t done anything but giving the computer a rest and suddenly the video on videojs.com plays as it should in Firefox.

    But my own MP4 file still won’t play. I copied the file URL from the Media Library and added it into your plugin, isn’t it supposed to work then? Am I doing something wrong?

    It’s not a heavy file by the way.

    I was also wondering if there are any styling options available for the plugin?

    Best Regards
    Chanett Kolds?

    Plugin Author Dustin Lammiman

    (@nosecreek)

    Using the URL from the media library should work fine. Does the mp4 not work in any browser? What if you just paste the URL into the address bar and view the video directly?

    Some styling is available on the Video.js Settings screen. If you have a bit more technical knowledge, such as some CSS, you can do more custom styling: https://github.com/videojs/video.js/blob/master/docs/skins.md

    Thread Starter Chanettk

    (@chanettk)

    Hi Dustin

    Yes, the mp4 works/plays in the following browsers:
    – Chrome (27.0.14)
    – Opera (12.15)
    – Safari (5.1.7)
    – Internet Explorer (9.0.8)

    But it still doesn’t play in Firefox (21.0).

    However I am able to download the file by typing the URL into the address bar.

    Any ideas?

    Thank you for the link – I will check in to the styling later ??

    Plugin Author Dustin Lammiman

    (@nosecreek)

    I haven’t done a lot of testing with mp4 in Firefox since h.264 is new in Firefox 21, so it used to fall back to Flash. Are you providing an Ogg or WebM source as well, or just mp4?

    Thread Starter Chanettk

    (@chanettk)

    Hi ??

    I only provide the mp4 file.

    Thread Starter Chanettk

    (@chanettk)

    Have you come closer to a solution? It seems that Firefox won’t play videos no matter which player I’m using. ??

    Chanettk,
    Have you fix you compatibility issue?

    Plugin Author Dustin Lammiman

    (@nosecreek)

    Not sure why it wouldn’t be working. My only suggestion at this point is to provide a webm or ogg source as well.

    Hi,
    i had the same problem. After a short search in google i found the solution. It’s not the problem of the plugin.
    https://www.ads-software.com/support/topic/plugin-videojs-html5-video-player-for-wordpress-doesnt-work#post-2819599

    The problem is that Firefox and IE9 need to be told the mime type. The solution is to add the mime types to the site’s .htaccess file:
    AddType video/ogg .ogv
    AddType video/mp4 .mp4
    AddType video/webm .webm

    Very nice, so simple, but nobody knows. I like technic, and specially webdevelopement. ??

Viewing 10 replies - 1 through 10 (of 10 total)
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