• Resolved terapixel

    (@terapixel)


    When you upload a video to Videopress, “computing” continues and the video upload does not complete.

    Here are the hosting company’s responses

    Hi there,
    ?
    Thank you for getting back to us.
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    We have tried to fix this issue from our end but seems like it is not related to the server.
    ?
    I have disabled the varnish from the application settings and enabled the PHP access. There is no blockage from the server side.
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    However, upon checking logs we are getting these below errors related to the plugin and function file.

    [Mon Jun 05 04:29:02.888349 2023] [proxy_fcgi:error] [pid 9882:tid 140051451123456] [client 202.47.38.244:0] AH01071: Got error 'PHP message: PHP Notice:  Function map_meta_cap was called <strong>incorrectly</strong>. The post type <code>product</code> is not registered, so it may not be reliable to check the capability <code>edit_post</code> against a post of that type. Please see <a href="https://www.ads-software.com/documentation/article/debugging-in-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 4.4.0.) in /home/710377.cloudwaysapps.com/bwnbhnunhn/public_html/wp-includes/functions.php on line 5865PHP message: PHP Notice:  Function map_meta_cap was called <strong>incorrectly</strong>. The post type <code>product</code> is not registered, so it may not be reliable to check the capability <code>edit_post</code> against a post of that type. Please see <a href="https://www.ads-software.com/documentation/article/debugging-in-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 4.4.0.) in /home/710377.cloudwaysapps.com/bwnbhnunhn/public_html/wp-includes/functions.php on line 5865', referer: https://wordpress-710377-2872972.cloudwaysapps.com/wp-login.php?redirect_to=https%3A%2F%2Fwordpress-710377-2872972.cloudwaysapps.com%2Fwp-admin%2F&reauth=1
    
    
    [Mon Jun 05 04:29:02.891203 2023] [proxy_fcgi:error] [pid 9882:tid 140051451123456] [client 202.47.38.244:0] AH01071: Got error 'PHP message: PHP Notice:  Function map_meta_cap was called <strong>incorrectly</strong>. The post type <code>product</code> is not registered, so it may not be reliable to check the capability <code>edit_post</code> against a post of that type. Please see <a href="https://www.ads-software.com/documentation/article/debugging-in-wordpress/">Debugging in WordPress</a> for more information. (This message was added in version 4.4.0.) in /home/710377.cloudwaysapps.com/bwnbhnunhn/public_html/wp-includes/functions.php on line 5865', referer: https://wordpress-710377-2872972.cloudwaysapps.com/wp-login.php?redirect_to=https%3A%2F%2Fwordpress-710377-2872972.cloudwaysapps.com%2Fwp-admin%2F&reauth=1
    
    
    [Mon Jun 05 04:52:10.730415 2023] [proxy_fcgi:error] [pid 9872:tid 140051743946496] [client 202.47.38.244:0] AH01071: Got error 'PHP message: PHP Notice:  Undefined property: stdClass::$privacy_setting in /home/710377.cloudwaysapps.com/bwnbhnunhn/public_html/wp-content/plugins/jetpack-videopress/jetpack_vendor/automattic/jetpack-videopress/src/utility-functions.php on line 518PHP message: PHP Notice:  Undefined property: stdClass::$privacy_setting in /home/710377.cloudwaysapps.com/bwnbhnunhn/public_html/wp-content/plugins/jetpack-videopress/jetpack_vendor/automattic/jetpack-videopress/src/utility-functions.php on line 519PHP message: PHP Notice:  Undefined property: stdClass::$privacy_setting in /home/710377.cloudwaysapps.com/bwnbhnunhn/public_html/wp-content/plugins/jetpack-videopress/jetpack_vendor/automattic/jetpack-videopress/src/utility-functions.php on line 518PHP message: PHP Notice:  Undefined property: stdClass::$privacy_setting in /home/710377.cloudwaysapps.com/bwnbhnunhn/public_html/wp-content/plugins/jetpack-videopress/jetpack_vendor/automattic/jetpack-videopress/src/utility-functions.php on line 519', referer: https://wordpress-710377-2872972.cloudwaysapps.com/wp-admin/admin.php?page=jetpack-videopress

    Could you please share these errors with the plugin developer?
    Let us know if you want us to make any changes from the server side, we would be happy to help.
    ?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hey @terapixel – To investigate the issue further, could you please post your site URL here so that we can have a look? If you want it to remain private, you can also contact us via this contact form.

    If you choose to reach out directly, please include a link to this thread.

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello @terapixel

    It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘videopress upload Infinite loading error’ is closed to new replies.